Job Description
Job Details
Job Location Main Campus - Marietta, GA 30060 Position Type Full Time Staff
The Campus Tours and Enrollment Events Coordinator to serve as a welcoming first point of contact for prospective and future students. This role is central to showcasing the university’s mission of Serving Lasting Purpose through memorable campus tours, engaging presentations, and support for signature enrollment events.
The coordinator works closely with Student Ambassadors, faculty, staff, and enrollment teams to ensure every guest enjoys an exceptional and personalized visit experience.
Responsibilities
- Schedule, coordinate, and deliver engaging, professional tours and presentations for prospective and enrolled students, their families, and other guests.
- Oversee and provide direct guidance for weekly tours across all student audiences, including Doctor of Chiropractic (DC), Undergraduate (UG), Graduate (GR), and high school visitors, as well as private and group tours for key events such as Life Leadership Weekend and Eagle Madness
- Assist and serve as a backup to the Director of events and Enrollment Team in managing all activities related to enrollment events. Must be available to work these events on weekdays & weekends.
- Help prospective students register for recruitment events, including campus tours, Life Leadership Weekend, and Eagle Madness
- Develop and maintain a strong understanding of the chiropractic profession and all other Life University degree programs to effectively represent the institution.
- Consistently update, maintain, create, and monitor tour and event related data and spreadsheets to ensure accuracy and accessibility.
- Utilize Ellucian Recruit CRM and Microsoft Excel to support event planning, tracking, and reporting.
- Collaborate with vendors and campus colleagues to coordinate event logistics, including meals, lodging, and transportation.
- Maintain open, timely, and effective communication with the Executive Director and Leadership Team regarding updates, planning, and program changes.
Qualifications
Requirements
- Bachelor's Degree from a regionally accredited institution of higher education.
- Knowledgeable of CRM operating systems and Microsoft Office for events.
- Must have and maintain a clean driving record to allow driving of motor vehicles on behalf of the University.
Knowledge, Skills, Abilities, and Personal Characteristics
- Ability to perform responsibilities independently with minimal supervision.
- Proven ability to work and communicate effectively in a fast-paced, dynamic, and diverse environment.
- Strong public speaking skills; able to present confidently to both small and large groups in person, by phone, and via email.
- Self-motivated, proactive, and able to take initiative without constant direction.
- Skilled in managing multiple tasks and priorities simultaneously.
- Basic math proficiency.
- Strong analytical and problem-solving abilities.
- Proficient in computer applications, including word processing, spreadsheet software, and related tools.
- Flexible and adaptable; able to handle interruptions, respond to urgent requests, and meet reporting deadlines, sometimes on short notice.
- Ability to effectively coach, supervise, and build positive relationships with staff and stakeholders.
- Exceptional attention to detail, responsiveness, and commitment to high-quality service for students and colleagues.
- Knowledge of—and personal commitment to—higher education, the chiropractic profession, and the Vitalistic philosophy.
Certifications, Licenses, Registrations
- Valid U.S. Driver’s License is required.
Preferred Qualifications
- Excellent presentation and public speaking skills, with a warm and approachable demeanor.
- Strong organizational abilities and attention to detail in a fast-paced environment.
- Proven ability to collaborate with diverse teams and communicate effectively with a wide range of audiences.
- Customer service mindset with a genuine interest in understanding and meeting the needs of prospective students and families.
- Event coordination or campus tour experience preferred.
Physical Demands
- Ability to operate standard business office equipment.
- Frequent computer and systems work.
- Ability to communicate effectively, exchange information, prepare, maintain, and organize work documents and records in both digital and physical formats.
- Assist with event setup and breakdown, including moving chairs, tables, and lifting boxes with assistance.
- Must be able to lift up to 25 lbs. and push/pull carts or dollies weighing up to 100 lbs.
- Physical activities may include retrieving and placing materials on high or low shelves, standing, walking, carrying, grasping, hearing, seeing, sitting, kneeling, climbing, balancing, stooping, crouching, and reaching.
Working Conditions
- Work is primarily conducted in a general office environment.
- Must accommodate varying work hours, including overtime and schedule adjustments to meet the demands of seasonal peaks, events, and program participation.
- Must be available to work weekends, mornings, and/or evenings as needed.