Job Description
Position Summary Information
General Description of Position
Under the general direction and supervision of the Campus Store Manager, the Campus Store Clerk is responsible for providing customer service, e-commerce, and sales functions while operating and maintaining the Campus Store.
The Campus Store Clerk will use a PC to access inventory, operate the cash register, and provide exceptional customer service to students, staff, and faculty to optimize the Campus Store’s services. This is a part-time regular position.
Essential Functions
- Greet and assist customers. Use a Point-of-Sale ( POS) cash register for retail transactions.
- Assist customers via telephone and email.
- Support store opening and closing procedures, including securing the store and handling cash deposits.
- Collaborate with team members to ensure smooth and efficient store operations.
- Regularly organize and restock shelves, racks, and displays to ensure products are readily available and easily accessible to customers.
- Maintain a clean, orderly sales floor by straightening, dusting, and merchandising.
- Ensure merchandise is tagged and priced correctly.
- Operate personal computer, cash register, printer, ten-key calculator, copy machine, fax, telephone, email, and label equipment.
- Assist with the entire physical inventory at the end of each fiscal year.
Promote a Culture of Belonging
Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.
Marginal Functions
- Perform any other duties assigned by the Campus Store Manager.
- May be required to perform associated duties, functions, or assignments in other divisions/programs/areas as required.
- May be required to perform associated duties, functions, or assignments in other divisions/programs/areas as required.
- Perform other College functions and duties as assigned.
- Must be able to work varied days, hours, shifts, locations, and campuses as required. Work schedules (hours/days/work location) are determined by Southeast Community College based on the College’s needs. Work hours, shifts, days, and work locations may vary depending on the needs of Southeast Community College and are subject to modification. Emergency or scheduled special activities may require hours outside of the regular workweek.
Required Knowledge, Skills and Abilities
- Knowledge of and experience in a college bookstore or retail environment.
- Knowledge of and experience in operating computers, ten-key calculators, POS systems, and copy machines.
- Ability to follow directions from the Campus Store Manager.
- Ability and skill to communicate (verbal and written) with a diverse group of students, staff, and the general public.
- Ability to lift, carry, push, pull, or otherwise move up to 60 lbs. short distances frequently.
- Support and promote diversity education through college policy.
- Ability to work under pressure at the beginning and end of semesters
- Ability to motivate and keep a positive attitude.
- Ability to communicate effectively in writing, in person, and on the phone.
- Ability to use basic computer skills.
- Ability to lift and carry up to fifty (50) pounds for short distances and move tables, chairs, and media equipment when necessary.
- The individual must possess the above skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Minimum Qualifications
- High School diploma or GED
- Retail experience.
- Basic personal computer skills.
Desired Qualifications
- A.A.S. in Business.
Salary
$15.00 per hour
Benefits
Part-time regular employees are eligible to participate in the TIAA retirement plan through a Roth, SRA, or 457(B) account, with no match provided by the College. Additionally, part-time regular employees may enroll in supplemental benefits and the group vision plan through employee-paid premiums.
Schedule
Normal hours of work for this part-time regular position are generally scheduled by the College, Monday through Friday between 7:30 a.m. and 4:30 p.m., based on a 29-hour workweek and a 260-day work calendar. Scheduled special activities, emergencies, or temporary schedule changes may require hours outside of the regular workday or workweek.
