Job Description

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

The Campus Security Officeris responsible for helping to ensure a safe and secure environment for visitors and employees and Goodwill’s Main Campus in Tacoma (MWOC).

Hourly Rate: $20.00 - $22.50 per hour

Essential Duties and Responsibilities:The Campus Security Officerresponsibilities include the following and other duties as assigned:

• Greet and screen students/participants and visitors upon entry to the building

• Effectively communicate directions and expectations of visitor conduct

• Address emergencies and follow appropriate course of action

• Incorporates an anti-racist, equity, diversity, and inclusion lens to work practice

• Respond to calls for assistance

• Respond to telephone inquiries

• Maintenance of routine records

• Perform other duties of comparable level/type as assigned

• Learn, interpret and enforce rules

• Observe and detect suspicious situations and behavior

• Take appropriate medical action including applying First Aid/CPR

Provide Customer Service

This position is the first point of contact for people entering the building, it is vital to be able to assista very diverse population, in a professional, courteous manner.

Respond To and Investigate Incidents

Respond to reports of criminal activity and other goings around the building; conduct a thorough investigation and be able to write a report and distribute it throughout the building if necessary.

Assist In Case of Emergency

Be able to assist medical aide and/or police in case of emergencies on campus.

Qualifications

Qualifications/Basic Job Requirements:

• High School diploma or GED required

• Must be at least 21 years old

• 2-year degree in police science preferred

• 2+ years experience in police or campus security required; A combination of education and experience dealing with the public will suffice

• Proven de-escalation skills strongly preferred

• Exceptional analytical, judgment, decision-making and communications skills

• Must be able to work independently of supervision

We Have You Covered! Benefits Offered:

• Medical, Vision, and Dental (M/V/D) insurance coverage for employees.

• We provide coverage for you, with a portion of the employee premium paid by Goodwill.

• Dependent coverage is available, with the cost being the responsibility of the employee

• Accident & Life insurance options to ensure financial protection. 

• 401(k) Retirement Plan

• Vacation (1-4 Years: 80 hours annually)

• 10 paid Holidays annually

• 8 days prorated sick leave annually

• Access to Childcare Benefits through Upwards

• Parental leave covered by sick/vacation hours

• All employees receive merchandise discounts

• We strongly believe in promoting from within, and have multiple avenues for career growth

Supervisory Responsibilities: None required for this position.

Language Skills: Must be able to communicate effectively with employees, visitors and emergency personnel. Able to write reports using simple English but with sufficient detail to document events in an understandable way.

Mathematical Skills: Not required for this position.

Computer Skills: Knowledge and experience using common office suite applications with specific emphasis on word processing, spreadsheets, and email applications. Practical experience with photo and video editing applications preferred. Software based DVR/CCTV systems experience preferred.

Other Skills and Abilities: Comprehensive understanding of all aspects of a Campus Security Officer.

Certificates, Licenses, Registrations: First Aid/CPR certification required within the first 6 weeks of employment.

Other Qualifications: Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.

Physical Demands: Must be able to walk or move around property on foot to conduct security checks. Must be able to sit, stand and walk for prolonged periods of time on hard and/or uneven surfaces.

Work Environment: The noise level in the work environment is usually moderate.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.

At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences, and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out We invite you to join us for our next 100 years of service to our neighbors.

Our Mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships.

At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantialportion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply.