Job Description

Why Work at Hotel Citrine?
Hotel Citrine, a Tribute Portfolio Hotel is a vibrant, design-forward Tribute Portfolio hotel in Palo Alto where sustainability, style, and Silicon Valley spirit converge. With 150 eco-conscious rooms, an energized Wild Onion Bistro & Bar, a heated saline dipping pool, fitness center, and pet-friendly spaces, it’s a place where thoughtful hospitality meets creative energy. Working here means joining a team that values conscious service, modern aesthetics, and guest experiences that are as purposeful as they are polished.
If you're looking for a workplace as bright and intentional as your career aspirations, Hotel Citrine is where you can “travel lightly and live brightly”—every day.

About Us

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as an Sales Coordinator.
Sales Coordinator – Hotel Citrine, Tribute Portfolio | Palo Alto, CA
Elevate Service. Inspire Connections.
At Coury Hospitality, we blend high-touch service with high-functioning operations to deliver unforgettable luxury experiences. Behind every perfectly orchestrated event and group stay is a team driven by precision, creativity, and collaboration—and that starts with our sales professionals.
We’re seeking a Sales Coordinator who is organized, proactive, and detail-driven—a professional who takes pride in supporting the Sales and Catering team to create exceptional guest experiences.
As a Sales Coordinator, you’ll:
• Partner closely with the Director of Sales & Catering to support property-level sales operations.
• Build and manage group room blocks in Marriott CI/TY and Lightspeed.
• Enter group rooming lists and individual reservations as needed.
• Ensure billing information for reservations, groups, and Master Accounts is accurate.
• Prepare and send sales correspondence, proposals, agreements, and Banquet Event Orders (BEOs).
• Respond promptly to client requests and maintain accurate account information,
• Assist with event planning, site preparation, and on-site coordination to ensure flawless execution.
• Liaise with other departments to guarantee client needs are met or exceeded.
• Participate in weekly BEO meetings and communicate changes to culinary and operations teams.
• Provide event recaps and suggest improvements for future events.
• Support re-booking efforts and maintain strong client relationships.

What We’re Looking For
You’re a great fit if you:
• Have a polished, professional demeanor and thrive in a fast-paced, detail-focused environment.
• Communicate clearly and confidently—both written and verbal.
• Are highly organized, tech-savvy, and proficient in MS Office; experience with Marriott CI/TY and Lightspeed is a plus.
• Take initiative and demonstrate flexibility and professionalism under pressure.
• Bring at least 2 years of experience in sales or catering coordination, ideally in a luxury hospitality setting.
• Hold a college diploma (Hospitality preferred).
• Are willing to work extended hours, weekends, or holidays to accommodate client needs.
Why Join Hotel Citrine?
• Be part of a hotel that blends vibrant style with meaningful sustainability
• Work in a thoughtfully designed space with 150 rooms and suites, an outdoor pool, fitness center, and the acclaimed Wild Onion Bistro & Bar
• Create experiences that align with guests’ values and your own
• Grow with Coury Hospitality—a team that values innovation, intention, and excellence
Let’s Redefine Hospitality Together
If you're passionate about service, sustainability, and bright guest experiences, this is your moment. Join Hotel Citrine and help guests feel good about where they stay—and how they’re treated.
Here's the Core of Coury Hospitality:
We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

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