JLL empowers you to shape a brighter way
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
To provide comprehensive facility, contract, and procurement management with a focus on continuous improvement across the campus. To achieve financial and operational KPIs established by the Client. The Campus Manager must be a team player and collaborate with all stakeholders to meet key performance indicators as outlined in the management contract.
Interpersonal skills with a strong client focus
Team leadership with line management skills and the ability to delegate
Client relationship management
Supplier relationship management
Technical understanding of performance-based service contracts and vendor management
Knowledge of occupational safety requirements
Strong budget management and financial analysis skills
Excellent written and oral communication skills
Strong analytical skills
Oversee overall Facilities Management (FM) operations across the campus
Drive “Back to Basics” program
Align with client and organizational objectives for the year
Ensure achievement of KPI scores
Manage escalations and incidents
Ensure accurate financial management (Office Services, R&M, Capex, and operational budgets)
Ensure proactive maintenance, meeting CEM requirements within timelines and aligning team with operational procedures
Maintain consistency of policies & procedures through updates, implementation, compliance, and audits
Ensure effective utilization of all technology tools
Drive sustainability initiatives across the campus
Ensure overall compliance with statutory and internal requirements
Track and drive large-scale initiatives
Conduct random facility walkthroughs and surprise checks for continuous improvement
Support client walkthroughs as required
Oversee and support certification processes and audits
Lead planning, transition, and go-live activities for campus expansions
Ensure closure of project snags
Manage consolidation and disposition of facilities
Evaluate vendor performance and management practices
Ensure timely work certification (WC) and invoicing
Strengthen vendor relationships and ensure service delivery as per SLAs
Implement escalation procedures and risk management programs
Ensure integrity of systems and audit data
Develop, maintain, and test Business Continuity Plans (BCP)
Monitor incidents and ensure timely reporting and resolution
Develop and implement initiatives and strategies to improve services and operational efficiency
Drive client and employee engagement initiatives
Act on feedback and manage client/business unit relationships
Lead and groom teams to achieve high client satisfaction
Develop reports and track quarterly/yearly objectives
Conduct regular zone meetings and monthly management reviews
Support budgeting and recommit processes including periodic reviews
Assign buddies for new team members and ensure structured onboarding
Train teams on facility policies, procedures, and systems
Collaborate with senior leadership on skill development, leadership, and succession planning
Ensure completion of training programs (Induction, IPMP, PDP)
Coach teams to build high morale, trust, work ethics, and a culture of teamwork and excellence
Location:
On-site –Bangalore, Karnataka
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.
