Job Description

At American Express, we’re committed to backing our customers, communities and colleagues while creating opportunities to learn, develop and make an impact.

The Enterprise Comms & MarTech Experiences (ECMX) team supports the delivery of digital marketing experiences across American Express. We are looking for an Intern – Digital Marketing & Web Operations, based in New York or London, to join the International Web Solutions team.

You’ll gain hands-on experience supporting digital marketing and web initiatives, working with colleagues across Marketing, Product and Technology. This is an opportunity to learn how digital experiences are delivered at scale while contributing ideas to improve and simplify how we work.

• Support the delivery of digital marketing and web initiatives.
• Assist with content updates and day-to-day campaign activities.
• Help track projects, priorities and deliverables across the team.
• Support reporting and analysis to identify trends and opportunities for improvement.
• Contribute to process improvement, simplification and automation initiatives.
• Collaborate with Marketing, Product and Technology colleagues on projects and testing.
• Help prepare documentation, presentations and stakeholder updates.
• Currently pursuing a degree or equivalent qualification, with an interest in digital marketing, technology, product or web experiences.
• Strong communication, organizational and analytical skills.
• Curious, proactive and keen to learn.
• Comfortable working collaboratively in a fast-paced environment.
• An interest in digital platforms, data, UX, automation or emerging technologies is a plus.
• No prior experience with AEM or other CMS platforms is required.

AEM, Technical or marketing degree

Graduation date must be in 2028

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.