Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact and together, you will help us define the future of American Express.

Colleague Experience Group: The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programmes globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing and more. CEG's vision is to provide the best colleague experience every day to fuel growth and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.

About Role: AMEX is seeking an HR Intern in our Rome office. We are searching for a student interested in managing employee relations, union relations and handling labor law-related matters (employment relationship, policy updates, disciplinary cases, etc), who would like to work alongside our HR Team. This is a paid internship opportunity that will provide the intern with an excellent, hands-on introduction to a thriving, high-growth, entrepreneurial environment.

The intern will also be supporting the Colleague & Labor Relations (CLR) team in delivering our core and strategic goals (e.g. case management, reengineering, data integrity and social partner relationships, performance management) making sure all labor matters are promptly addressed and managed, delivering and providing the best support to our people leaders and colleagues. This can include addressing performance cases, disciplinary infractions, data analysis from a wide range of HR systems to influence local business decision's in labor-related matters.

• Support the CLR team in daily case-management tasks
• Support the CLR team in keeping effective and productive contacts with our social partners
• Support the ongoing review and update of Amex internal policies based on the Italian labor regulation
• Support the CLR team in cross-HR initiatives, projects and daily activities
• Analyze relevant workforce-related data to foster the implementation of data-driven CLR initiatives
• The intern will be introduced to useful tools and resources that will help the intern grow both professionally and personal

• Students holding at least a Bachelor’s degree and / or currently enrolled in a Master’s degree or postgraduate program
• Attention to details and organizational skills
• Fluent Italian and English speaker, both written and oral
• Good knowledge of Office tools (including Excel and PPT)
• Good communication skills
• Strong attitude to team working and collaboration
• Strong motivation to prove oneself in a complex multinational organization
• Curiosity and attitude to think out of the box

More Information:

• Starting Date: Monday 15 June 2026
• Duration: 6 months internship + with potential 6 months renewal
• Hours: 39 hours per week

We support you with competitive compensation and benefits that promote your physical, financial, and mental well-being, while also giving you the flexibility you need to perform at your best.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for
you and your loved ones’ physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities
  

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.