The Colleague Experience Group (CEG)—Amex’s Human Resources function—is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.
Human Resources Leadership Development Program (HRLDP) Internship: The Summer Internship Program gives high-performing master’s and MBA students the opportunity to contribute to strategic, high-impact initiatives aligned with the CEG strategy. Throughout the summer, interns gain meaningful exposure to senior leadership and the diverse functional areas of CEG. At the end of the program, interns present their insights and recommendations to the Chief Colleague Experience Officer, the CEG Senior Leadership Team, and CEG colleagues.
How will you make an impact in this role?
The Summer Internship Program is the direct pipeline into the Full-Time Human Resources Leadership Development Program (HRLDP), and successful interns may receive an opportunity to return after graduation. Over the course of two years, the full-time program offers three diverse, high-impact, and personalized Colleague Experience Group (CEG) rotations designed to stretch participants and prepare them for larger and more complex roles. The experience is high-touch and supports individual development through senior leader mentorship and coaching. Following program completion, participants transition into roles within the function based on business needs and participant interests.
Successful candidates will demonstrate:
Self-motivation, proactivity, and a strong sense of ownership to move work forward.
Leadership experience, with a demonstrated ability to lead people, projects, or initiatives, especially through change.
Adaptability and a willingness to learn in a fast-paced, changing environment while delivering high-quality work with speed.
Ability to lead effectively through change by demonstrating curiosity, learning agility, and resilience; asking thoughtful questions; sharing ideas and feedback; and helping others adapt as priorities and ways of working evolve.
Data-driven analytical thinking and problem-solving skills to generate insights and drive results.
Proficiency in Microsoft Excel and PowerPoint, with the ability to analyze data, develop insights, and create clear, compelling presentations for executive audiences.
Strong project management skills, including the ability to develop and manage project plans, stay highly organized, communicate effectively with stakeholders, and consistently drive follow-through and execution.
The ability to synthesize large amounts of information, including data, stakeholder perspectives, and AI-enabled insights, into clear, actionable recommendations and compelling executive-level communications.
A willingness to speak up, challenge the status quo, and contribute new ideas.
Commitment to and passion for building a career in HR.
Interest in growing a long-term career in CEG at American Express.
The ability to be based in New York and work in a hybrid model.
Required Qualifications
Current enrollment in a full-time master’s or MBA program in Human Resources, or an HR-related degree program, concentration, or relevant coursework, with academic and/or professional experience that demonstrates preparation for an HR career.
Expected graduation date between December 2027 and June 2028 for master’s or MBA degree candidates.
Strong interpersonal and relationship-building skills, including the ability to communicate, influence, and collaborate across all levels.
Excellent verbal and written communication, presentation, and storytelling skills.
Preferred Qualifications
3+ years of professional work experience with demonstrated progression, leadership, or ownership of meaningful projects or initiatives across any function or industry.
Strong leadership experience with demonstrated ability to lead people, projects, or initiatives – especially through change.
Experience managing complex projects with multiple stakeholders and competing priorities.
Demonstrated ability to synthesize complex information and develop strategic, data-driven recommendations for senior leaders.
A feedback-oriented mindset and self-awareness to support ongoing personal growth.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.
For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
Learn more about us at:
https://www.americanexpress.com/careers
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https://www.youtube.com/user/AmericanExpress
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https://www.americanexpress.com/en-us/company/community-guidelines/
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