Job Description

Business Unit/Role Specific Information

In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

How will you make an impact in this role?

We’re looking for a graduate level intern to support the team on critical and innovative projects as a Summer Marketing Manager Intern. Responsibilities include…

• Manage marketing and product management strategy for U.S. Consumer Services products and services.
• Analyze data and propose growth opportunities to help businesses improve performance.
• Build and track performance indicators to better understand customer behavior.
• Develop cost-benefit analyses to determine the feasibility of new opportunities.
• Develop relationships with a variety of internal and external partners.
• Share and leverage best practices and provide consultancy to team.
• Manage end-to-end marketing initiatives or other customer-focused initiatives; develop and implement tests to measure efficiency.
• Find innovative ways to improve customer experience.

Minimum Qualifications

• Currently enrolled in a Master’s degree program specializing in Marketing, Communications, Business Administration, Brand Management, Digital Marketing, Economics or related business field.
• 2+ years of professional work experience in marketing, brand management, customer insights, market research, product marketing, digital marketing, consulting, strategy, or a related business function.
• Master’s degree candidates with an expected graduation date between December 2027 and June 2028.
  

Preferred Qualifications

• Passion for customer marketing, payments innovation, travel industry and new technology trends.
• Ability to conceptualize and sell ideas.
• Independent thinker who’s organized, has phenomenal attention to detail, and can multi-task.
• Strong analytical, problem-solving/quantitative skills.
• Excellent written and verbal communication skills.
  

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.