Virginia's Community College System

Campus Financial Aid Representative

Virginia's Community College System  •  $55k/yr  •  Onsite  •  1 hour ago
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Job Description


Posting Summary

Working Title
Campus Financial Aid Representative
Role Title
Education Support Spec II
Role Code
29143-FP
FLSA
Nonexempt
Pay Band
03
Position Number
28000940
Agency
Northern VA Community College
Division
NV280-Office of Student Services
Work Location
Prince William - 153
Hiring Range
$55,000/yr
Emergency/Essential Personnel
No
EEO Category
2-Professionals
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Monday – Friday 8:30am-5:00pm. Mondays 10:30am-7:00pm as scheduled

Sensitive Position
No
Job Description
General Description: By developing and applying consistent policies and procedures that meet federal, state and institutional requirements, the Office of Financial Aid and Support Services attempts to eliminate financial barriers for students who likely would be unable to pursue postsecondary education without financial assistance.

Duties and Tasks:
  • To assist all Northern Virginia Community College students who have applied for financial aid, or who wish to, by providing information that will guide each student through the aid process over the phone, by email, or by in-person consultations.
  • To coordinate assistance with appropriate policies and regulations.
  • Assist with the organization and completion of outreach activities.
  • Assist the Campus Financial Aid Manager or his/her supervisor, as requested, with other financial aid-related projects and tasks.
  • Assist students in the financial aid office or offsite workshops in completing the online FAFSA application and all Financial Aid related requirements, such as verification or Master Promissory Note/Entrance Counseling completion.
  • Analyze financial aid information provided by students on FAFSA to determine accuracy, completeness, and correctness.
  • Identify discrepancies related to information provided on documents vs. information provided on FAFSA vs. information provided in the NOVA system.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.


KSA's/Required Qualifications
Required KSAs:
  • Strong customer service skills and abilities to include familiarity with computer applications related to financial aid as well as student information systems.
  • Knowledge of office procedures, various office equipment, and excellent communication and organization skills.
  • Ability to work well with students, staff and other offices for successful resolution to difficult problems
  • Ability to work independently in identifying and addressing the student’s financial aid needs as they relates to the application process.
  • Knowledge and ability to follow rules, regulations and understand standards established by the college, state and federal financial aid programs.
  • Ability to work under pressure and to manage multiple tasks and demands.

Minimum Qualifications:
  • Experience in a customer service setting.
  • Familiarity and experience with various software applications and reporting tools, including Microsoft Office Suite tools.
  • Experience with diverse populations

Additional Considerations
Additional Considerations:
  • Experience working with the PeopleSoft student information system
  • Bilingual – Spanish
  • Experience utilizing Financial Aid Professional Resources ( NASFAA, FSAPartnerConnect, IFAP, VASFAA)

Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
may have some travel

Posting Detail Information

Posting Number
CLS_4614P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
07/28/2026
Job Close Date
08/11/2026
Open Until Filled
Agency Website
www.nvcc.edu
Contact Name
Email
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS), or the Department for the Blind & Vision Impaired ( DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information
Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/


EEO Statement
The Virginia Community College System ( VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement
The Virginia Community College System ( VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.


Quicklink for Posting https://jobs.vccs.edu/postings/99091
Virginia's Community College System

About Virginia's Community College System

Since 1966, Virginia’s Community Colleges have given everyone the opportunity to learn and develop the right skills so lives and communities are strengthened. By making higher education and workforce training available in every part of Virginia, we elevate all of Virginia. Together, Virginia’s Community Colleges serve more than 252,000 students each year.

At VCCS.edu you can find higher education resources and information about educational opportunities including targeted information about Virginia’s community colleges, our courses of study, degree and certificate program availability and requirements, admission requirements, and student services to help you pursue career opportunities.

Industry
Education & Training
Company Size
201-500 employees
Headquarters
Richmond, VA
Year Founded
1966
Website
vccs.edu
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