Benchmark Senior Living

Campus Executive Director, CCRC

Benchmark Senior Living  •  Lincoln, MA (Onsite)  •  3 months ago
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Job Description

Campus Executive Director – The Commons at Lincoln
Continuing Care Retirement Community (CCRC)
Join a team where your passion has purpose.
At The Commons at Lincoln, our associates feel a true sense of belonging. They are empowered by a supportive, reliable team and united by a shared commitment to providing exceptional care. Our diverse and skilled workforce takes immense pride in serving others with dedication, compassion, and respect. We offer an environment where associates can learn, grow, and advance. Through professional and personal development programs, we encourage our team members to explore their interests, build their skills, and pursue long-term career opportunities.

If you’re ready to connect with your calling, make a meaningful difference, and build lifelong relationships through the power of human connection, The Commons at Lincoln is the place for you.

We are seeking a creative and hardworking professional to serve as our Campus Executive Director for our Continuing Care Retirement Community (CCRC). In this key leadership role, you will manage day-to-day operations across Independent Living, Assisted Living, Memory Care, and Skilled Nursing, ensuring strong financial performance, excellent resident care, and a healthy organizational culture.

The ideal candidate is driven, passionate, and experienced in leading effective teams—someone who can balance operational excellence with an unwavering commitment to exceptional service.

Key Responsibilities:
Operational Leadership
• Oversee daily operations across all levels of care (IL, AL, MC, SNF).
• Manage community budgeting, sales goals, and staffing levels.
• Models a strong belief in mission, vision, and purpose.
• Communicates a clear, customer focused vision, based upon a resident centered model of care.
• Maintain excellent customer service and handle all resident and family concerns.
Team & Culture Development
• Train, mentor, and develop new employees to ensure effective community operations.
• Assist with hiring and recruitment efforts across departments.
• Foster an ethical, honest, and supportive work environment.
Quality Assurance & Regulatory Compliance
• Serve as the community's compliance officer, ensuring Corporate compliance.
• Ensure compliance with OSHA requirements.
• Plays an active role on the Governing Body of the community's skilled nursing facility.
• Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
Financial & Sales Alignment
• Ensures the community has an effective external business development strategy in place to maximize leads and move-ins.
• Manage the Sales Directors and collaborate on occupancy strategies.
• Prepares and adheres to the community budget.
• Reviews monthly financial statements, identify areas of improvement and implements action plans accordingly.
• Prepares initial variance analysis of monthly financials.
Why Join The Commons at Lincoln?
• Supportive and collaborative work culture
• Professional and personal development opportunities
• Career advancement pathways
• Meaningful work that transforms the lives of seniors
Requirements
• Bachelor’s degree required; Healthcare Administration, Business, or Hospitality preferred.
• 3–5 years of management or healthcare-related experience in a role overseeing multiple disciplines.
• Strong budgeting, staffing, and operational management experience.
• Proficiency in Windows applications, including Excel and Outlook.
• Ability to lift a minimum of 50 pounds.
• A genuine passion for helping seniors live fulfilling, comfortable lives.
• Patience, empathy, and a strong commitment to ethical leadership.

Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.
Benchmark Senior Living

About Benchmark Senior Living

Benchmark is a leading provider of senior living services in the Northeast and is dedicated to transforming lives through the power of human connection. Founded in 1997 by Tom Grape, Benchmark employs 7,000 associates and operates more than 65 senior living communities in over eight states. Benchmark has been honored with numerous employment and industry awards. For 18 straight years, Benchmark has been named one of Boston Globe’s Top Places to Work, while also being consistently recognized as a top employer by FORTUNE Magazine, the Age Friendly Institute, and others. Benchmark is also certified by the Great Place to Work Institute since 2018.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Waltham, MA
Year Founded
1997
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