Job Description

The base salary for this position starts at $110,000 annually, with eligibility for additional bonus compensation.

It’s a wonderful thing to feel at home while you are at work. To consider your co-workers your friends. To feel respected and encouraged to be your best. We know that when you feel great at work, you’ll make our residents feel great too. We are seeking a compassionate and talented Campus Executive Director who has a passion for caring for our residents and co-workers. You will motivate our co-workers to perform consistent, quality and provide them with individual coaching and celebration of achievement. You will also be an advocate for our residents, making sure their happiness and safely is our top priority.

Full time, includes every 6th weekend and holiday.

Campus Executive Director Responsibilities:

• Collaborate with marketing professionals and operational team to review prospective resident needs and to assure the ability of the team to satisfy them.
• Establish working relationships with residents as well as with surrounding community to promote positive relations.
• Participate in weekly Customer Service Planning meetings to maintain current knowledge of resident status and to ensure that the team is meeting resident needs.
• Identify opportunities for service improvement through routine personal contact with the residents and facility staff.
• Respond promptly to resident and family complaints or concerns and attempts to resolve issues to mutual satisfaction.
• Ensure that systems are in place to recruit, interview, and hire people who are qualified and suited for their positions.
• Oversee and participate in the continuing education and development of co-workers and maintains appropriate training documentation.
• Ensure appropriate response and follow up to on-the-job injuries as reported by co-workers.
• Oversee the maintenance of facility and grounds to provide attractive and comfortable surroundings and to ensure safety and security of residents, staff and visitors.
• Conduct facility tours and initiating relationships in the absence of marketing director or employment representative.

Campus Executive Director Requirements:

• Previous management experience in healthcare or service related business.
• Past responsibilities must include: budget preparation, supervision of at least five people with various functional responsibilities and successful interaction with customers (residents, patients, clients).
• Must have one of the following qualifications as required by the Department of Public Welfare for Personal Care Home Administrators:
• Leadership qualities that inspire others to respect and contribute to the shared vision for success.
• Well-developed decision-making skills for business and people related success.
• Successful experience with conflict management and problem solving.
• Recognition of the value of individual contribution to team productivity and commitment to helping co-workers develop their personal and professional talents.
• Effective communication skills encompassing one on one as well as group presentations.

Our investment in you:

• Competitive pay with the opportunity to earn more based on experience
• Length of service bonus awards
• PayActiv On-Demand Pay – Work today, get paid tomorrow
• Comprehensive benefits including Highmark Blue Shield for medical
• Excellent vision and dental
• 401(k) retirement plan with company match
• Generous paid time off and roll over of unused time
• Paid holidays including your birthday and a Personal Day of Meaning
• Supplemental life insurance
• Company-paid short-term disability
• Supplemental short- and long-term disability plans
• Family and medical leave
• Paid bereavement and jury duty leave
• Wellness reimbursement incentives
• $2 meals on our campuses including a main dish, a side, drink and dessert

Our support for you:

• Family-owned, private company based in Hershey, Pa.
• Direct access to your supervisory team
• Incentivized career paths and tuition reimbursement
• On-the-job training and continuing education
• Employee assistance program for you and your family
• Co-worker Foundation (grants for in time of need)
• Helping Hand interest-free loans

About Country Meadows:

We have over 2500 co-workers who are serving our residents with meaning, thriving with purpose and leading our company with innovation! We have been serving seniors for over 30 years, and we invite you to join our vision for making lives better.

EOE