Job Description

The Data Centre (DC) Manager is the accountable business leader for the site, with end-to-end ownership of its operations, performance, and outcomes. This role carries full responsibility for directing and integrating all on-site functions including health and safety, engineering, facilities management, security, and customer service through a combination of direct management and matrix leadership. The DC Manager holds full P&L accountability and is the owner of the site’s financial results. Acting as the central point of leadership, the role ensures that all activities comply with company policies, industry standards, regulatory requirements, and operational procedures. Above all, the DC Manager is accountable for maintaining high service quality, safeguarding resilience, and driving the efficient, safe, and effective delivery of all site services.

This is a full time position based in Seinäjoki, Finland.

Core Responsibilities:

Team Management and Strategic Leadership

• Directly manage Engineering, Office & Contracts Manger, Network Managers with matrix leadership of indirect management of Service Manager and Security teams to ensure best performance through training and thoughtful leadership
• Ensure site governance and accountability are maintained by delegated authorities and defined meeting and reporting structures
• Own delivery of the Data Centre to customer requirements while ensuring alignment with PDCG’s values, standards, and ethics
• Ensure team capability and continuity through effective oversight of attrition, skills, engagement, performance, and training
• Act as the accountable business leader and ambassador for PDCG at the site
• Work with Group HQ to set strategic objectives for the site and take accountability for their implementation.

Financial Performance

• Hold full accountability for financial performance by managing OPEX, CapEx, cost control, revenue delivery, and procurement, ensuring alignment with financial targets and business objectives.
• Drive profitability, efficiency, and revenue growth initiatives
• Ensure strategic cost efficiencies are created and implemented to improve the P&L of the DC
• As the role carries P&L ownership for the site, take direct accountability for assessing performance with the finance business partner team and owning the development and execution of plans to improve outcomes.
• Collaborate with Investment teams to ensure Operational Expenditure is in line with investment forecast

Operational Excellence

• Ensure Operational sites uphold compliance with legal, policy, and statutory requirements, including HSEW standards, through robust safety audits, process implementation, metric tracking, and the promotion of a proactive safety culture
• Take ownership for all aspects of site operations and collaborate with cross-functional teams and third-party vendors to ensure smooth delivery and compliance with Service Level Agreements by:
• Fostering a culture of service excellence and delivery across all teams
• Accountability for all people aspects on site to ensure compliance and delivery
• Responsibility for all aspects of Health, Safety, Environment & Wellbeing (HSEW) on the site(s)
• Contracted vendor management for the site(s)
• Oversight, management and ensuring integrity of the operational set-up and processes for daily routine running, manging incidents, change management, continuous improvement and projects & upgrades
• Compliance to all legal and PDCG policy requirements
• Responsibility for meeting required standards in every respect
• Delivering to agreed performance metrics and targets
• Develop strong relationships with the customer and embed a culture of “Service Excellence” across individual teams
• Driving efficiencies by identifying opportunities to optimise operational processes and infrastructure.
• Ensuring all statutory compliance requirements are met
• Ensure 24/7 site resilience, with regulatory and industry standards whilst maintaining consistent delivery of services in line with customer SLAs and internal KPI’s.
• Identify and mitigate operational risks to ensure business continuity.
• Own the delivery of Sustainability initiatives and strategic objectives.
• Work closely with Operational and Delivery project management to ensure ongoing construction is delivered on time whilst eliminating operational risk
• Be available to work outside regular business hours, at nights and weekends, as required

Knowledge and Skills:

• Excellent planning, organising and prioritising skills
• Orientated to problem-solving, with a logical approach
• Strong leadership skills and ability to ensure team performance
• Good understanding of HSE regulations and management
• Customer relationship management for on-site customer teams
• Ability to work under pressure and keep calm in a crisis
• IT literate – Microsoft Office, email, knowledge management and collaboration tools
• Personable with excellent verbal and written communication skills
• Fluent in written and spoken English

Qualifications and Experience:

• This is a full time position based in Seinäjoki, Finland.
• 5+ years’ experience in a similar role
• Strong people management experience and ability to outcomes of teams across the various disciplines operating within the facility
• Experience of third-party contract management
• Previous experience in a similar data centre management role is desirable.
• Experience of working for or with hyperscale data centre providers
• Strong knowledge on data centre critical infrastructure (UPS, Generator, Chillers etc.)
• A technical qualification (engineering) – highly desirable
• Awareness of the business and technical issues associated with a managed service environment
• Previous HSEW management experience (desirable)
• Experience in coaching, mentoring, training, and developing a team, both technical and non-technical
• Experience in dealing with the customer in high-pressure and challenging circumstances
• Experience in budget and cost management
• Ability to work cross functionally with both external and internal customers

Note: The successful candidate will be required to complete pre-employment screening to BS7858:2019, or national equivalent. (Covers: Confirmation of identity, legal right to work, financial probity, criminal history and associations with proscribed organisations). It is the policy of Pure DC that all individuals have a responsibility for the security and protection of company’s Information and IT Resources over which they have control, according to their role.