HCLTech – Hungary

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HCLTech – Hungary  •  Onsite  •  1 hour ago
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Job Description

Job Summary

Provide call and email support to employees/members for resolution of inactive PF accounts.Follow up with members to facilitate settlement or transfer of PF balances, with the objective of reducing the number of inactive accounts.Guide members regarding the necessary information and documentation required for PF settlement.Verify Form 19 (PF Final Settlement) claims and supporting details before further processing.Track pending cases and follow up with members for closure.Maintain accurate records of calls, emails, claim status, and resolved cases.Coordinate with the concerned internal teams for resolution of PF account and settlement-related queries.

Key Responsibilities

Provide call and email support to employees/members for resolution of inactive PF accounts.Follow up with members to facilitate settlement or transfer of PF balances, with the objective of reducing the number of inactive accounts.Guide members regarding the necessary information and documentation required for PF settlement.Verify Form 19 (PF Final Settlement) claims and supporting details before further processing.Track pending cases and follow up with members for closure.Maintain accurate records of calls, emails, claim status, and resolved cases.Coordinate with the concerned internal teams for resolution of PF account and settlement-related queries.

Skill Requirements

Provide call and email support to employees/members for resolution of inactive PF accounts.Follow up with members to facilitate settlement or transfer of PF balances, with the objective of reducing the number of inactive accounts.Guide members regarding the necessary information and documentation required for PF settlement.Verify Form 19 (PF Final Settlement) claims and supporting details before further processing.Track pending cases and follow up with members for closure.Maintain accurate records of calls, emails, claim status, and resolved cases.Coordinate with the concerned internal teams for resolution of PF account and settlement-related queries.

Other Requirements

HCLTech – Hungary

About HCLTech – Hungary

HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Budapest, HU
Year Founded
2006
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