As a Monitoring Fresher, you will be responsible for tracking, monitoring, and reporting operational, business, or system performance metrics to ensure smooth operations and compliance with organizational standards. The role involves analyzing data, identifying deviations or issues, preparing reports, escalating concerns when required, and supporting continuous improvement initiatives. You will work closely with various teams to ensure timely resolution of issues and maintain service quality.
Monitor operational processes, system performance, or business activities in real time.Track key performance indicators (KPIs) and service-level agreements (SLAs).Identify anomalies, risks, or performance issues and escalate them appropriately.Prepare daily, weekly, and monthly monitoring reports and dashboards.Maintain accurate records and monitoring logs.
Strong analytical and observation skills.Basic knowledge of Excel, Power BI, or reporting tools.Good communication and stakeholder management abilities.Attention to detail and problem-solving mindset.
HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.
