TikTok

Campaign Product Operations (Multiple Positions)

TikTok  •  Seattle, WA (Onsite)  •  2 months ago
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Job Description

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.

Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.

Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.

By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless.

Join us.

About the Team

Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities

Partner with product managers to enhance marketing campaign-related features, evolve modular product capabilities, and improve user satisfaction and operational efficiency.

Support the design and implementation of platform campaign mechanisms that enable feature reusability and efficiency across countries and regions.

Define operational objectives based on product capability, lifecycle stage, and audience.

Analyze the needs and pain points of categories, merchants, and operations teams to identify requirements and translate business objectives into targeted product-operation strategies and playbooks.

Prepare product requirement documents (PRDs) and support product iteration with cross-functional partners.

Conduct market research and audience/user testing and analyze product usage data to measure effectiveness, benchmark best practices, improve outcomes and optimize product performance and experiences.

Perform end-to-end project management, including project scoping and planning, timeline management, risk tracking, cross-functional coordination across time zones, monitoring project milestones and reporting to stakeholders on project status.
TikTok

About TikTok

Inspire Creativity and Bring Joy

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Los Angeles, California
Year Founded
Unknown
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