Job Description

The Role

We are looking for a Campaign Manager to join our client's London-based team to support the execution of lead generation campaigns for enterprise technology clients. This is a hands-on, transactional operations role with a clear remit: ensure every campaign is set up accurately, delivered on time, reported precisely, and uploaded to client platforms without error.

The primary purpose of this role is to own the operational and reporting workload for London accounts. You will work closely with the Customer Success, Operations, Sales, and QA teams to keep campaigns moving and clients informed.

If you take pride in clean data, hate a misaligned column, and feel genuine satisfaction when a complex Excel file comes together exactly right, this role was built for you.

Key Responsibilities

Campaign Setup and Activation (30%)

• Review the setup of campaigns in Salesforce according to the Statement of Work, ensuring all targeting parameters, functions, seniorities, company sizes, geographies, and account lists are entered accurately.
• Prepare and upload target account lists (TALs) and exclusion lists in the correct format.
• Manage campaigns through all status stages: Planned, Data Request, Data Set, Ready to Activate, with no idle time at any stage.
• Review scripts and liaise on activation timelines.
• Flag any discrepancies between the client brief and campaign setup before campaigns go live.

Reporting and Data Management (40%)

• Build, format, and maintain lead delivery reports in Microsoft Excel, including client-specific custom formats.
• Upload lead reports and data files to client platforms including Integrate and Convertr, ensuring formatting requirements are met and submissions are error-free.
• Prepare scheduled reports on reporting days, reconciled against Salesforce records.
• Track lead delivery progress against campaign targets and proactively flag pacing risks.
• Maintain clean, accurate, and up-to-date campaign records in Salesforce at all times.

Lead Quality and Rejections (15%)

• Review incoming lead rejections from clients, categorise them correctly, and submit Lead Cancellation tasks where rejections are valid.
• Support the QA team in investigating contested rejections and gathering evidence to support revalidation decisions.
• Ensure all rejection outcomes are logged accurately in Salesforce.

Internal Coordination (15%)

• Attend and contribute to the London Operations WIP meeting with accurate campaign status updates.
• Coordinate with the QA, Reporting, and Data teams to resolve campaign issues quickly.
• Surface delivery risks or data issues to the Head of Customer Success immediately. No sitting on problems.

Required Qualifications

• Advanced Microsoft Excel skills, genuinely comfortable with large datasets, VLOOKUP/INDEX-MATCH, pivot tables, and building clean, formatted reports from raw data.
• Exceptional attention to detail. You notice errors before they leave your desk.
• Strong personal accountability. When something is due, it is done. You do not need chasing.
• Organised and process-driven. You can manage multiple campaigns simultaneously without dropping the ball.
• Comfortable with data-heavy, transactional work. You find satisfaction in accuracy and repeatability.
• Experience with CRM or campaign management platforms (Salesforce experience is a strong advantage).
• Familiarity with client-facing reporting or working to external platform upload specifications (Integrate, Convertr, or similar is a bonus).

Preferred Experience

• Familiarity with lead qualification frameworks (BANT, MQL, HQL, SRL).
• Experience with call quality tools.

Interested?

Please apply by sending your CV and cover letter to careers@outsource-x.com.