Harrods

Campaign Marketing Manager

Harrods  •  United Kingdom of Great Britain and Northern Ireland (Hybrid)  •  6 hours ago
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Job Description

We are currently recruiting for a Marketing Campaign Manager to drive the planning, delivery and execution of impactful, integrated marketing campaigns that bring our brand vision to life.

About the Role

As our Marketing Campaign Manager, you’ll oversee the full campaign management process - ensuring every project is delivered smoothly, effectively and in alignment with our strategic objectives. Working closely with teams across the Brand Experience division, you’ll manage briefs, timelines, budgets and agency relationships while supporting the development of a Campaign Executive. This is a highly collaborative role where your ability to build strong stakeholder relationships and maintain operational excellence will be key.

Key responsibilities:

  • Lead the end-to-end management and delivery of marketing campaigns, ensuring alignment with strategic goals.
  • Oversee the Marketing Brief Pipeline and maintain clear timelines, dependencies and communication across all stakeholders.
  • Review campaign briefs to ensure clarity, completeness, KPI alignment and readiness for senior approval.
  • Own BED Campaign Planning Meetings, ensuring teams are aligned on objectives, priorities and delivery expectations.
  • Manage relationships with creative and media agencies, reviewing paid media plans to ensure they meet campaign requirements.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will thrive in a fast-paced, collaborative environment where you can bring structure, creativity and strong stakeholder management to a diverse range of projects. You will be someone who naturally builds relationships, stays calm under pressure and brings a solutions-focused mindset to complex challenges. You’ll also be confident managing junior team members and passionate about helping others grow. With excellent organisation skills and a sharp eye for detail, you’ll balance multiple priorities while maintaining high-quality delivery across all campaigns.

You will bring:

  • Proven experience in campaign or project management within a marketing team or agency.
  • Strong understanding of omnichannel campaign delivery and communication tools.
  • Experience working with creative and media agencies to build productive partnerships.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information:

Time Type:

Permanent

Department:

Campaign Marketing (Katie Martin)

Harrods

About Harrods

As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods

Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.

Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.

Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
London, GB
Year Founded
1849
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