Job Description

Do you think like an entrepreneur and have a keen instinct for identifying new business opportunities? Then apply now at the jö Bonus Club. Here, you can expect the dynamic atmosphere of a start-up combined with the benefits of a large, established company.

The jö Bonus Club is Austria’s largest cross-industry, multi-partner customer loyalty program. With just one customer card, the jö Card, or the jö App, nearly every second Austrian can collect Ös while shopping and redeem them for a wide range of benefits with participating partners.

Join jö Bonus Club as a Campaign Management Specialist (m/f/x) and help shape data-driven customer engagement across CEE markets. In this role, you will design, execute, and optimize CRM campaigns and customer journeys while enabling best practices across BILLA / IKI countries.

We are looking for people who want to help us shape the future of jö!

• Lead CRM campaign and customer journey development across CEE markets.
• Enable customer acquisition, engagement, and retention through data-driven CRM strategies.
• Drive campaign performance optimization through insights, KPIs, and best practices.
• Act as a central CRM advisor, ensuring effective stakeholder collaboration and GDPR compliance.
• Develop and optimize personalized campaigns, customer journeys, and campaign frameworks.
• Monitor performance, analyze results, and recommend actions to improve CRM effectiveness.
• Support CRM tool adoption and facilitate knowledge sharing across local teams and markets.

Qualifications

• 3+ years experience in CRM or digital marketing.
• Finished Degree in Business, Marketing, or a similiar related field.
• Strong analytical skills with the ability to translate data into actions.
• Experience with campaign management and customer journeys.
• Knowledge of CRM tools/platforms (Bloomreach is a plus).
• Understanding of data protection and GDPR requirements. Strong communication, stakeholder management, and negotiation skills.
• English: B2 (confident verbal and written communication in a professional working environment)

Additional Information

• Family-friendly company culture with flexible working hours and home office options tailored to your individual needs
• Meal allowance, coffee, tea, and fresh fruit
• Modern office environment with space for innovative ideas and a variety of meeting and workspace concepts
• Convenient public transport access
• Employee discounts on shopping and travel
• A wide range of discounts and special offers with partner companies
• Comprehensive health and wellness programs, including fitness classes and more
• A competitive, attractive, and performance-based annual gross salary starting at EUR 34,000, with a willingness to offer a higher salary depending on experience and qualifications.

No matter where you are in your career, we have a path for you. Whether you’re looking for your first job, advancement in your field, or a new career shift. We’re proud to employ great people who are passionate about their jobs. But they’re all different. No matter who you are, what you need and where you’re going, REWE Group can be a part of it. Apply now!

Please upload your resume to give us insight of your work experience - anonymously if you like!

We promote a diverse and inclusive work environment. Therefore, we welcome applications from people of different gender, age, cultural or social background, sexual identity and applications from people with disabilities. In addition, we would like to increase the proportion of women in technical professions and are particularly pleased to receive applications from women for this position.