Location: Remote, Thailand OR Remote, Asia (GMT+7 / GMT+8) time zone
About the Role:
We are hiring a Campaign Assistant Manager to support and execute lifecycle and retention campaigns for the Thailand market. This role focuses on improving customer engagement across lifecycle stages through campaign optimisation, performance analysis, and market intelligence. You will work closely with cross-functional teams to enhance retention rates, engagement effectiveness, and campaign execution quality.
Job Responsibilities:
Build and optimize customer journeys from onboarding to long-term engagement, with clear performance improvements.
Improve monthly customer retention through personalised and targeted engagement strategies.
Increase engagement performance (e.g click-through rates) across email and pop-up channels.
Track market, competitor, and customer trends and turn insights into practical improvements.
Analyse customer behaviour and campaign results to continuously improve lifecycle performance.
What This Role Offers
Hands-on involvement in lifecycle and retention strategy execution
Exposure to data-driven campaign optimisation and market intelligence
Opportunity to grow into a Campaign Manager or regional campaign role
Direct impact on customer engagement and retention performance
The Successful Candidate:
Minimum 4 to 6 years of experience in Campaign Management, CRM, Life Cycle Marketing, or related roles. iGaming experience is mandatory
Experience supporting retention or engagement-focused campaigns
Fluent/ Native in Thai and English (spoken and written)
Strong analytical mindset with the ability to interpret campaign and lifecycle data
Experience in online platforms, or fast-paced digital industries
Familiarity with lifecycle, CRM, or campaign management tools
Experience supporting retention or engagement-focused campaigns
Basic understanding of customer lifecycle models and segmentation
Interested?
If the position has caught your attention and you wish to apply, please upload your CV along with your contact info. If you want to know more about the position.
SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming & Crypto experts globally.
SmartRecruitment.com is a global head-hunting agency with focus on iGaming and Crypto industry. Our key markets are Asia, Europe and Latin America.
Since 2018 we have established a network of genuine relationships that allows us to source and find the qualitative experts quickly and cost-efficiently. With our team members being based in several different markets, we work internationally to help employers find their key people, and to guide candidates how to improve their career.
Why work with SmartRecruitment.com?
* Good track record, long lasting client relations
* Strong business network who supports us
* Aiming for the best match for both candidate and employer
* Service-minded - WE ARE FAST, WE ARE ON IT!
* High quality – thorough work processes
* Passionate and a fun team to work with
* We are not just a supplier, we are a partner
“We deliver ethical recruitment partnerships - based on honesty, trust and integrity,”
- Jonas Chrigstrom, Founder
