Job Description

STATUS: Actively Hiring for Current Openings

After confirming that we've received your application, we will only contact you if a relevant opportunity becomes available, your experience appears to match its requirements, or we need more information to evaluate your application. Please do not submit another application to this posting unless there has been a significant change to your experience, qualifications, or availability.

Natural Habitat Adventures is seeking a driven, positive, detail-oriented Camp Manager to join our Base Camp Greenland Field Team, as featured on our East Greenland Arctic Adventure beginning in June 2027.

The Camp Manager oversees the full scope of camp operations and staff, ensuring an exceptional and safe experience for our guests in one of the most spectacular, and remote corners of the planet. This is a hands-on leadership role, and the Camp Manager is expected to actively participate in daily camp operations and guest service in addition to managing the team.

This position reports to the Iceland & Greenland Field Operations Coordinator.

SCHEDULING & LOCATION

This is a field-based, seasonal contract position from mid-June to mid-September. Base Camp Greenland is located on a remote island with no independent travel options.

While your hours will vary from day to day, it is certain that you will need to work long hours every day (including some very early mornings and late evenings) in order to accomplish our goal of ultimate customer service.

To comply with Greenland’s tourism regulations, only applicants who are legally authorized to work in Greenland without requiring a work permit (citizens of Greenland, Denmark, Finland, Iceland, Norway, or Sweden) will be considered.

RESPONSIBILITIES

Leadership & Team Management

• Lead and support all Base Camp staff, including the Facilities Manager, Chef, Camp Assistant, and local boat drivers.
• Maintain consistent and responsive communication with the office throughout the season.
• Facilitate team meetings, address staffing needs, clarify role responsibilities, and foster a positive, communicative work environment for all.
• Provide performance feedback and participate in end-of-season evaluations.

Safety & Risk Management

• Oversee all daily camp operations to maintain a safe, clean, and comfortable environment for our guests.
• Make informed decisions in Arctic conditions, coordinating with Expedition Leaders when available.
• Coordinate safety training and ensure all on-site staff are familiar with and follow established safety procedures, including polar bear safety, first aid, and emergency response protocols.
• Manage and respond to wildlife encounters, including polar bear safety protocols.

Guest Experience

• Welcome guests on arrival and provide camp orientations.
• Assist with guest needs, questions, and concerns, working closely with Expedition Leaders to deliver an exceptional experience.
• Organize and schedule kayaking demonstrations with a local when available.
• Take initiative in hospitality management and help create a warm, attentive guest experience, for example by presenting refreshments and snacks during happy hour.
• Oversee guest and activity gear readiness, coordinating cleaning, organization, maintenance, and preparation with the Facilities Manager and Expedition Leaders as appropriate.

Logistics & Administration

• Coordinate arrivals, departures, boat and helicopter movements, and daily camp logistics.
• Work closely with Field Operations Specialists in Tasiilaq and Iceland to ensure timely delivery of supplies and equipment.
• Track transport of luggage, laundry, waste, and recycling.
• Manage expense tracking, scheduling of local staff, and payments to local boat drivers.
• Oversee shipments and distribution of all pre-season and in-season supplies.
• Assist with hands-on operational tasks, including
• cleaning, dishwashing and lifting/carrying luggage and supplies.
• Lead end-of-season breakdown, inventory, and documentation for future seasons.

REQUIREMENTS

Experience & Skills

• Fluent in spoken and written English;
• ability to communicate in Danish considered an asset.
• Three or more years of managerial experience in remote camp environments, with a strong record of leading teams.
• Experience living and working in remote areas for extended periods; Arctic experience strongly preferred.
• Demonstrated excellence in decision-making, communication, and interpersonal leadership. Must be proactive and reliable in communicating with both the on-site team and remote office staff.
• Customer service experience strongly preferred.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced environment and work both independently and collaboratively.
• Ability to lift up to 100 pounds
• and comfortably perform physical tasks such as standing, walking, and bending throughout the day.
• Ability to provide an elevated, community-minded guest experience with a focus on sustainability.

Technical & Safety Skills

• Experience driving Zodiacs near icebergs and in intertidal zones strongly preferred.
• Demonstrated competency and comfort with firearms; significant experience in polar bear country strongly preferred.
• Required certifications: Wilderness First Aid (WFR preferred), CPR, Food Handler’s, and Firearms License.

COMPENSATION & BENEFITS

Compensation is commensurate with experience and paid on a daily basis, plus gratuities. Work hours and requirements may vary based on operational needs.

Nat Hab provides in-season housing and meals, round-trip transportation to/from Greenland, branded gear, and any necessary work permits.

Additional benefits include gear and travel discounts.

DIVERSITY AND INCLUSION STATEMENT

Natural Habitat Adventures is a growing company that welcomes applicants from diverse backgrounds. We seek to foster and maintain a welcoming, inclusive and high-performing culture in our office and in the field. Even if you don’t have experience in the travel sector, we invite you to show us how you can help Nat Hab become an even stronger company.

DISCLAIMER STATEMENT

This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

**Please submit all application materials in English only***