Job Description
Call Center Team Leader – Financial Services (German Market)
Msida, Malta | On-site
German & English required
Ready to lead, grow, and make an impact?
Join a stable and fast-growing financial services company where your leadership truly matters. This is your chance to step into a role where you’ll shape performance, develop talent, and drive results within a dynamic international environment.
Take the step into a career path in a thriving industry where you can grow, learn, and succeed long-term
Why join us?
- Be part of a solid, growing financial services business
- Clear opportunities for career progression and development
- A high-performing, supportive culture where people stay and thrive
- Work with international teams and build real leadership impact
What you’ll do
- Lead and inspire a large sales team (50+ agents)
- Drive performance, coaching, and continuous development
- Ensure outstanding customer experience and service quality
- Monitor KPIs, optimise results, and improve processes
- Partner with cross-functional teams to deliver excellence
What we’re looking for
- Proven experience leading large teams (30+) in sales or customer operations
- Strong background in financial services / call centre environments
- Fluent German & English
- A natural leader who motivates, coaches, and delivers results
If you’re looking for more than just a job and want to build a long-term career in financial services while leading a high-impact team, this is your next move.
