About Kumon:
Kumon North America’s Customer Service team is dedicated to supporting families and students on their learning journey. Our mission is to ensure every interaction is engaging, efficient, and effective, bridging the gap between our customers and the Kumon brand.
Position Overview:
Role: Call Centre Agent (Remote)
Location: Applicants must reside in British Columbia, Alberta, Ontario, or Quebec. This is a fully remote, work-from-home position.
Compensation: $23.81 – $25.66 per hour (hourly, not eligible for Kumon’s group benefits or any other benefits)
Schedule: Up to 40 hours per week (excluding statutory holidays such as January 1st and December 25th)
How to Apply:
Interested candidates are invited to submit their application online. To learn more about the role, watch our “Day in the Life of an Agent” video [Day in the Life of a CCA on Vimeo].
** Artificial intelligence may be used to assist during the hiring process, including screening or assessing applicants.**
Kumon Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated. We believe that all employees should be treated with respect and dignity, regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic protected by law. Kumon strives to create a workplace culture that fosters respect, fairness, and inclusivity for all. We encourage individuals from diverse backgrounds to apply for our job openings and welcome everyone to join our team.
Kumon is the world’s largest after-school math and reading enrichment program that has enrolled over 16 million children since its inception over 60 years ago. Founded by Toru Kumon, a high school math teacher who set out to create study aids in order to help his son excel academically, the program works to increase self-learning, confidence, and overall academic independence in children.
Currently, there are nearly 25,000 learning centers in operation across 55 countries and regions working continually to unlock the full potential of those enrolled. Serving children from preschool through high school, the Kumon Method uses an individualized approach that is designed to accelerate the development of advanced math and reading skills. Many children enrolled in Kumon come out of the program studying well beyond their grade level, resulting in a brighter future for us all as they grow and advance into shaping the world.
Kumon North America’s headquarters are located in Rutherford, New Jersey and support the operations of more than 2,100 learning centers throughout the United States, Canada and Mexico. As a business, our focus is children. As an employer, we focus on valuing our employees through competitive salaries, generous benefits, abundant time-off, annual professional development opportunities, and more. Kumon is an equal opportunity employer that is committed to inclusion and diversity.
Learn more about career opportunities today at https://www.kumon.com/careers
Interested in a franchise opportunity? Kumon is proud to be a low-cost franchisor. Learn more about start-up cost incentives to aid you in joining the number one education franchise at https://www.kumonfranchise.com/
