Automated Health Systems

Call Center Trainer

Automated Health Systems  •  Marlborough, MA (Onsite)  •  3 days ago
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Job Description

Automated Health Systems is seeking a Trainer to support employee training, onboarding, and ongoing staff development programs.

Benefits

  • Health, dental, and vision insurance
  • 401(k)
  • Employee wellness program
  • Training and career growth opportunities

Responsibilities

  • Assist with staff orientation and onboarding programs
  • Develop and deliver training materials and learning modules
  • Conduct initial and ongoing training sessions
  • Communicate program or policy updates to staff
  • Support quality improvement initiatives through training
  • Evaluate training effectiveness and suggest improvements
  • Assist with staff development initiatives and special projects

Qualifications

Qualifications

  • Bachelor’s degree in related field preferred, or equivalent experience
  • 3+ years of training or instructional experience required
  • Experience in contact center, healthcare, or human services environments preferred
  • Strong communication and presentation skills
  • Strong organizational and instructional design skills
  • Strong computer skills and familiarity with training tools

Automated Health Systems is an Equal Opportunity Employer.

Automated Health Systems

About Automated Health Systems

Automated Health Systems is the leader in the promotion and management of optimal health care services for low-income families and communities. We partner our expertise in the administration of statewide public health programs with consumers, health professionals, and public and private funding sources.

AHS has many exciting careers located throughout the eastern United States. Visit us at www.automated-health.com to explore our current career opportunities and apply online.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Pittsburgh, PA
Year Founded
1979
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