Bhired

Call Center Supervisor - 2188

Bhired  •  $75k - $85k/yr  •  Wilmington, DE (Onsite)  •  3 months ago
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Job Description

A homecare clinic is seeking a Call Center Supervisor to lead its high-volume call center operations and ensure excellent patient communication and service.

Responsibilities Include:

  • Oversee daily operations of a high-volume call center

  • Manage and supervise a large team of call center staff

  • Optimize communication workflows and call handling processes

  • Ensure patients receive professional and timely support

  • Monitor team performance and maintain service standards

  • Implement improvements to increase efficiency and responsiveness

Ideal Qualifications:

  • Experience supervising call center or customer service teams

  • Strong leadership and team management skills

  • Excellent communication and problem-solving abilities

  • Ability to work in a fast-paced environment

  • Organized with strong operational oversight

Salary $75k - $85k/Year To apply, please send your resume to Aron@bhirednyc.com

Bhired

About Bhired

Hiring | Coaching | Consulting |

Helping you navigate your career and hiring with confidence and clarity.

We are a job-placement and consultancy firm focused on QUALITY.

We source the finest talent in the market to meet the precise needs of your team.

We don't just pair job-seekers with employers; we craft perfect fits.

Our vast experience in the field gives us an edge over your classic job-placement firm. At Bhired, we guide you each step of the way: through the hiring process, role structure, salary compensation and contract negotiation.

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Industry
HR & Recruiting
Company Size
1-10 employees
Headquarters
Brooklyn , New York
Year Founded
2022
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