Job Description

Seeking Call Center Specialists to join TigerTel!
(Dartmouth, NS)

Do you thrive in a fast-paced environment where you can make a real difference? TigerTel, a vibrant 24/7 answering service supporting commercial and medical clients, is seeking passionate Call Center Specialists to join our growing team in beautiful Dartmouth, Nova Scotia!

Our Call Center Specialists provide the friendly, professional voice our clients depend on. This role is ideal for those who thrive under pressure in a fast-paced environment as the day-to-day duties involve skillfully managing a high-volume of incoming calls. You'll be tasked with providing an exceptional experience for callers while maintaining service quality and meeting performance expectations. We are an inbound only call center, so we do not complete outbound calls. No sales or telemarketing calls, just pure customer service!

The Perks:

• Enjoy a predictable schedule! Work a 4-day week with a set schedule, including one weekend day per week. We are looking to fill in various shifts that range from 10am-11pm AST.
  
• Work-life balance you deserve! After 30 days of in-office training, split your time between the office (2 days) and the comfort of your home (2 days) - we provide all equipment! (Fast internet & wired connection required)
• Competitive hourly rate of $18.50.
• Be part of a supportive team! We have a friendly and positive work environment.
• Benefits package that matters! Medical, dental, vision, paid time off, and RRSP with company matching.

You're a Great Fit If You Have:

• Excellent communication and interpersonal skills.
• The ability to speak clearly and comprehend information accurately.
• Familiarity with medical terminology is a plus.
• Strong data entry skills and a meticulous eye for detail.
• A positive attitude and a willingness to learn.

Ready to Join the Team? We are looking for passionate individuals who are eager to build a rewarding career at TigerTel. If you're a fast learner with a dedication to exceptional service, we encourage you to apply!

TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.