Location: ORNL FCU Headquarters
Address: 221 S Rutgers Ave, Oak Ridge, TN 37830
Deadline to apply: 6/19/26
Role The Bilingual Call Center Services Agent assists members and potential members with their telephone requests, explains services, respond to problems, offers additional products and services and directs calls to the appropriate area.
Essential Functions & Responsibilities:
Required Experience: One or more years of customer service related experience required. One or more years of experience in a call center environment preferred. Bilingual/Spanish speaking is required.
Education A high school diploma or GED.
Other skills required
ORNL Federal Credit Union has been around since 1948—a financial cooperative, owned by our members and continuing to grow strong while serving thousands of your friends and neighbors by providing the tools and accounts to help them save more and spend less. And we've always worked to encourage our members to do just that. And now more than ever it's time to get back to the basics.
We'll work with you to take a look at your overall financial picture and help find ways to decrease your debt, lower your payments, and help set up a structured plan for both short and long-term savings.
Best of all, your savings are federally insured up to at least $250,000 and backed by the full faith and credit of the United States Government by the NCUA, a U.S. Government Agency. Like FDIC insurance, no one has ever lost a penny of money insured by the NCUA.
Today, over 210,000 members of ORNL FCU account for over $4 billion dollars in assets. Our community credit union provides financial services to businesses and anyone who lives, works, worships, or attends school in the 19 counties of Central East Tennessee:
Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Hamblen, Jefferson, Knox, Loudon, Monroe, Morgan, Roane, Scott, Sevier, Union, Rhea, McMinn, and Meigs.
