NorthStar Memorial Group

Call Center Service Agent

NorthStar Memorial Group  •  $18/hr  •  Waipahu, HI (Onsite)  •  23 days ago
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Job Description

NorthStar Memorial Group is seeking a Call Center Service Agent at Mililani Memorial Park in Waipahu, Hawaii. . Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where you're encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence.

Responsibilities

  • Answer incoming calls and route them to the correct department
  • Handle customer inquiries, complaints, and issues
  • Provide pricing to client families and schedule appointments
  • Management of the service/appointment calendar
  • Walking families through the next steps after a passing has occurred

Compensation of $18/hr.

Qualifications

  • 1+ years of experience in a customer service environment
  • High School Diploma or equivalent
  • Excellent communication and customer service skills
  • Basic computer knowledge (Windows, MS Word, MS Excel, internet)

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status

NorthStar Memorial Group

About NorthStar Memorial Group

Passion. Professionalism. Personal growth. What we do is more than a job. It’s an opportunity to change lives and unleash your talent. NorthStar Memorial Group is where empathy meets opportunity.

Since 2004, NorthStar Memorial Group has grown, evolved and led the funeral and cemetery profession with a fresh perspective and without ever losing sight of what we do best: celebrating life and passionately supporting the families we serve. What began as a single property in Decatur, Illinois has now expanded to include more than 85 funeral, cremation and cemetery locations serving thousands of families across the United States. Here, we understand the power of legacies, and we’ve made it our life’s work to honor them.

At NorthStar Memorial Group, we choose collaboration over bureaucracy. Here, everyone has a chance to lead. We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here.

Sound too good to be true? Apply today to see why our employees have voted NSMG one of the best companies to work for 8 years in a row and one of Selling Power's Top 50 Companies To Sell For!

For more information about career opportunities with NorthStar, visit careers.nsmg.com.

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Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Houston, Texas
Year Founded
2004
Website
nsmg.com
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