Job Description

$15 per hour plus commissions! Must live in the Orlando, FL area! 

Are you looking for a place where meaningful moments are made together?  

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Call Center Vacation Planner at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. 

Where great benefits lead to a life fulfilled 

• Competitive Pay 

• Medical/Dental/Vision/401K opportunities 

• Travel discounts 

• Credit Union Membership 

• Tuition Reimbursement 

• Professional Counseling & Family Support 

• Growth and Development Opportunities
   

*Benefit eligibility will vary by position 

As a Call Center Vacation Planner, a typical day will include: 

• Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.  

• Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property. 

• Encourage guests or callers to purchase or schedule preview package sales/tours.  

• Explain details and requirements related to attending a sales presentation to potential owners.  

• Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.  

Guest Experience and Company Standards 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Maintain confidentiality of proprietary materials and information.   

• Always follow company policies and safety procedures. 

To Become a Call Center Vacation Planner at HVC  

• Available to work various shifts, holidays, and both weekend days. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time 

• Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. 

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

• #Callcenter #Sales  #ihvocc #LI-LC1

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.