OneTouch Direct

Call Center Sales and Customer Support Agent - T-Mobile

OneTouch Direct  •  $30k/yr  •  Tampa, FL (Onsite)  •  7 days ago
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Job Description

Join OneTouch Direct as a Call Center Sales and Customer Support Agent in Tampa, FL supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998, we've partnered with Fortune 500 companies to provide outstanding contact center solutions. If you have a passion for sales and connecting with customers, this is the role for you.

  • Base Pay: $15 hr.
  • GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
  • 6 checks per month Weekly bonus payouts plus bi-weekly hourly pay checks!

In this sales position, you will:

  • Take inbound and make outbound calls to potential and existing customers promoting products and services.
  • Understand customer needs and offer appropriate solutions to boost sales.
  • Maintain detailed records of customer interactions and sales activity.
  • Meet and exceed individual and team sales goals.
  • Collaborate with team members to continuously improve processes and customer satisfaction.

Requirements

  • Previous sales or call center experience preferred but not mandatory.
  • Excellent verbal communication and persuasive selling skills.
  • Ability to handle rejection and remain motivated in a fast-paced sales environment.
  • Comfortable using computer systems and multitasking during calls.
  • Strong organizational skills and attention to detail.
  • High school diploma or equivalent required.
  • A positive attitude and willingness to learn and grow within the company.

Benefits

  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
  • 6 checks per month Weekly bonus payouts plus bi-weekly hourly pay checks!
  • Supportive Environment Classroom training, plus 1-on-1 support to get you going!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits Health Care Plan (Medical, Dental & Vision)
  • Growth Opportunity for professional advancement as we grow!
  • Culture Diverse, welcoming culture with Employee Resource Groups
  • Referrals Refer a friend and earn up to $2,000 per person!
OneTouch Direct

About OneTouch Direct

As a trusted global outsource provider, we know connection is a universal language.

It’s our mission at OneTouch Direct to bring the world closer through unparalleled human interactions, tailoring our services to meet each client’s unique needs.

Our people-first culture means we believe in the power of every interaction to build stronger, more meaningful connections. Our agents are the best in the industry, because they genuinely care about providing authentic experiences that leave a lasting, positive impression. Their expertise lets us consistently offer personalized, precise outreach solutions because we understand the needs of our clients and their customers.

We don’t just achieve our clients’ business goals; we live a people-first culture that optimizes performance with a relentless drive for results. Here, you don’t just see the results—you feel them.

When top-tier service and genuine connection come together, expect the extraordinary.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Tampa, FL
Year Founded
1998
Website
onetouchdirect.com
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