Trinity Health

Call Center Representative - Part Time

Trinity Health  •  United States (Onsite)  •  2 hours ago
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Job Description

Employment Type:

Part time

Shift:

Rotating ShiftPart Time -
6am-2:30pm every other weekend
10:30a-7p or 3p-7p during the week

POSITION PURPOSE

  • Under the supervision of the Nutritional Services Patient Services Coordinator. Facilitates patients’ food requests using the computer system. Processes paperwork for area per established procedures.

ESSENTIAL FUNCTIONS

  • Remains professional and follows through with patient, nurse, RD or Coordinator for all phone calls as needed
  • Reviews patient listing, checks special services, diet orders, LDA’s and preferences; makes adjustments to patients’ files as needed
  • Generates meal tallies and maintenance reports as needed
  • Processes Epic printouts; follows through on all tray requests, supplemental orders, allergies and diet changes and makes appropriate adjustments to patients’ files
  • Enters the tube feeding order from Epic into Hospitality Suite accurately, sends correct products with labels attached appropriately
  • MINIMUM QUALIFICATIONS

  • High school diploma or equivalent preferred
  • Excellent written and interpersonal skills
  • Word processing skills
  • PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

  • Sedentary work, repetitive motion of hands, fingers and wrist

Pay Range: $17.25 - $25.90

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health

About Trinity Health

Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Livonia, MI
Year Founded
Unknown
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