Bath Planet by Bath Concepts

Call Center Representative

Bath Planet by Bath Concepts  •  Monroe, LA (Onsite)  •  8 days ago
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Job Description

Call Center Representative – Monroe & West Monroe, LA
Location: Monroe, LA & West Monroe, LA
Pay: Competitive hourly rate + bonus opportunities

Now Hiring – Join a Growing Team

Tubbs by Grubbs, a leader in the bath remodeling industry with over 25 years of success, is seeking motivated and customer-focused Call Center Representatives to join our team. If you enjoy speaking with people and want to grow your career in a fast-paced environment, this is a great opportunity.

What You’ll Do

  • Contact homeowners to set qualified appointments for free consultations
  • Follow provided scripts while adapting to customer needs
  • Answer inbound calls from prospective customers
  • Handle questions and address objections professionally
  • Accurately enter customer information and appointment details
  • Confirm appointments and follow up as needed
  • Maintain and update lead information and reports

Qualifications

  • Strong customer service and communication skills
  • Comfortable handling a high volume of phone calls
  • Previous call center, telemarketing, or sales experience preferred
  • Basic computer skills and accurate data entry ability
  • Positive attitude and team-oriented mindset
  • Ability to follow scripts while thinking independently

Why Join Tubbs by Grubbs

  • Established company with over 25 years of industry success
  • Supportive and professional team environment
  • Paid training provided
  • Opportunity to earn bonuses and advance into sales roles
  • Make a meaningful impact by helping homeowners improve their homes

Apply today to join a company that values your skills and rewards your performance.

Bath Planet by Bath Concepts

About Bath Planet by Bath Concepts

Bath Planet offers customers an affordable, attractive, and custom-designed alternative to costly bathroom remodels. The Libertyville, Illinois based manufacturer operates through a network of over 750 dealers across the US and Canada. Founded in 1999 under the umbrella of BCI Acrylic Inc., Bath Planet manufactured products are backed by the Good Housekeeping seal, which signifies exceptional quality and workmanship.

Bath Planet process

Bath Planet begins each project with one crucial first step – communication, with trained representatives who get to know each and every client in order to truly understand their specific home remodeling goals. After the initial contact, Bath Planet offers a free in-home consultation which consists of a full inspection and careful explanation of all available products and services.

Design

The Bath Planet team works closely with each homeowner to design the bathroom of their dreams. With a full line of bath and shower systems, shower doors and rods, accessibility products, and accessories, the possibilities are limited only by imagination. Customers can custom design their own bath system on Bath Planet’s website using the Design Studio.

Installation

Unlike full tear out remodeling projects, many Bath Planet products fit over existing tubs and showers for a fast and frustration-free experience. On the day of installation, a team of professional technicians reviews each step of the process with the homeowner. Before getting started, the installation specialists complete a series of proprietary measures to ensure the work is done correctly and up to Bath Planet standards. By the end of the day, a beautiful bathroom has emerged.

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Industry
Construction & Skilled Trades
Company Size
51-200 employees
Headquarters
Libertyville, Illinois
Year Founded
1999
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