Dunham & Jones, Attorneys at Law, P.C.

Call Center Representative

Dunham & Jones, Attorneys at Law, P.C.  •  $30k - $34k/yr  •  Fort Worth, TX (Onsite)  •  3 days ago
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Job Description

Dunham & Jones, is a nationwide criminal defense firm, built on purpose, meaning, service, and relationships. We help our clients navigate the complex criminal litigation process by providing experienced, compassionate, and responsive legal counsel and expertise.

Responsibilities and duties:

  • Managing incoming and outbound calls in a timely manner
  • Following call center "scripts" when handling different topics
  • Identifying client's needs, clarify information and obtain necessary information for further processing
  • Assist with setting new client appointments
  • Assist with processing payments
  • This is not a remote position

Qualifications:

  • Previous experience in customer service role is a plus but not required
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree or equivalent
  • Bilingual (English & Spanish) is required
Dunham & Jones, Attorneys at Law, P.C.

About Dunham & Jones, Attorneys at Law, P.C.

Since 1989, Dunham & Jones has practiced criminal and immigration law across the states of Arizona, Tennessee, and Texas. We currently have offices in Amarillo, Austin, Bryan/College Station, Corpus Christi, Dallas, Denton, El Paso, Ft. Worth, Houston, Killeen, Lubbock, Midland/Odessa, Nashville, Plano, San Antonio, and Waco.

Whether you have been arrested for an assault, domestic violence, theft, possession, drug case, or DWI; it’s very important that you meet with our criminal defense attorneys to discuss your defense and what options you have in protecting your record.

The criminal attorneys at Dunham & Jones can help you if you have been arrested in Arizona, Tennessee, or Texas. The firm has been helping the accused since 1989. Just call our law office today to schedule a free consultation to discuss your case at length and understand what your options are.

Award Winning Texas Criminal Defense Attorneys and DWI Attorneys

Dunham & Jones was voted Best Law Firm by the Daily Texan, and has been recognized as leading attorneys by both Time and Newsweek magazines. In addition, we have been ranked as of the nation’s Top 100 Trial Lawyers and 10 Best in Client Satisfaction. These awards reflect our dedication to criminal defense.

Why you should hire Dunham & Jones as your criminal defense attorney

Paul Dunham and Scotty Jones have made it their primary objective to hire criminal defense attorneys who have the dedication and experience in helping those accused of a crime in Texas to get the best legal defense possible at an affordable price. They have hand selected board certified attorneys, former prosecutors, assistant district attorneys and criminal defense lawyers to make up their team of criminal defense attorneys who defend their clients. The criminal attorneys at Dunham & Jones have over 200 years of combined legal experience.

Industry
Legal & Compliance
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
1989
Website
dunhamlaw.com
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