The Call Center Representativeis responsible for ensuring all incoming homeowner, lender, and third-party calls, consistently receive professional, courteous, accurate and timely responses to inquiries regarding property tax matters, initiating and following up on appropriate task research when necessary.
Inbound Calls
Tax Research
Teamwork
This position will perform other duties as assigned based on the needs of the department.
SALARY RANGE: $16.04 - $21.00
Since 1986, LERETA has provided a full suite of national real estate tax services for residential and commercial loans, including automated online research and certification, tax bill processing, a suite of delinquent tax services, and customized tax outsourcing service programs. In addition, LERETA provides real-time flood zone determination services that include flexible levels of service based on our customers’ needs - from simple delivery of flood zone determinations to complete portfolio life-of-loan tracking. Our innovative technologies and dedicated team of real estate tax and flood service professionals provide the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the country.
However, it's our EXTRAORDINARY customer service that differentiates LERETA from other real estate property tax providers. Our most fundamental core objective is to “make a positive difference” in the businesses of our customers and strategic partners. By assisting customers in reducing costs, increasing the efficiency of their businesses and through our customer focus, LERETA has established a reputation as the highest quality provider of real estate tax and flood services in the industry.
