Job Description

Call Center Manager

Creating a fresh solution to bath remodeling, Luxury Bath of Seattle offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

America’s number one growing acrylic bath company, Luxury Bath of Seattle is looking to hire an experienced Call Center Manager in our Tukwila, WA office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.

Job duties include:

Schedule and confirm appointments
Hire, train and manage Call Center Representatives
Answer inbound calls and make outbound calls
Customer Service
Manage sales reps schedules
Achieve weekly and monthly quotas

Qualifications:

Minimum of 1-2 years experience as a Call Center Manager
Excellent written and verbal communication skills
Excellent customer service, multi-tasking, and leadership skills
Advanced computer skills

We have an excellent compensation package for this position that includes a salary and bonus opportunities.

About Luxury Bath Technologies Corporate

Our message is simple. We beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch.

We are the best company for your custom and affordable bath remodeling needs. We have over 200 locations throughout North America, striving to bring a cost-effective bathroom remodeling solution to your community.

We run our business with honor, integrity and dignity. At Luxury Bath, we are in business to change business. We see our work as an amazing opportunity to transform the bathroom remodeling industry with our eco-friendly products and corporate sustainability. We put our customers first and always stand behind our work and products.

At Luxury Bath we believe in innovation, and providing the highest quality bathroom remodeling products, to you, our customers. By continually staying on top of bath remodeling trends and contemporary designs, we provide you with the products and experience you expect from a professional bathroom remodeling company!

Industry

Construction & Skilled Trades

Company Size

11-50 employees

Headquarters

Libertyville, Illinois

Year Founded

1991

Website

luxurybath.com

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