Location: 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512
Schedule: Full-time | Monday – Friday, 8:00 AM – 5:00 PM
Join Our Team at Applied Innovation!
We’re looking for a reliable, detail-oriented professional to join our Customer Loyalty Center. If you thrive in a fast-paced environment, enjoy helping others, and are tech-savvy, this could be the perfect opportunity for you.
What You’ll Do:
Answer incoming calls and respond to emails with professionalism and care
Enter service and network-related requests into our system
Process supply orders accurately and efficiently
Coordinate and manage service technician call loads to ensure fast, quality support for our clients
What We’re Looking For:
Must be 18 years or older
Strong communication skills and a client-focused mindset
Dependable, organized, and attentive to detail
Proficiency with computers and various software programs
What We Offer:
Comprehensive benefits package including medical, dental, and life insurance
Short-term disability coverage
401(k) retirement plan
Paid vacation and holidays
An onsite fitness center
Building on more than three decades of experience, Applied Innovation is here to help your organization grow. Our passion for service shines in our technology, imaging, and automation solutions.
Our locations in Michigan, Indiana, Ohio, and Florida are home to over 500+ team members, our world-class technology partnerships, and unique Customer Loyalty Center.
With our ever-ready team of experts and proven, best-in-class technologies, Applied Innovation is your partner in the office, in the cloud, or wherever your business gets done.
