JOB SPECIFIC TASKS
• Back end Support a team of telemarketers from the call center and local marketing.
• Date entry for daily bookings using OTM system and sending email blast to clients.
• Booking hotel reservations through Marsha system, updating voucher log, OTM notes for Finance tracking.
• Charging using EBC system for packages, vouchers and any upgrades.
• Maintain log record for charging, refund, voucher etc.
• Maintain log record for different department daily bookings.
• Handle monthly reports to managers for call center booking result and performance.
• Maintain good record/ filing system.
• Updating new email blast as and when there are new promotions.
• Updating OTM system for confirmation, cancellation or important notes to support sales gallery.
▪ Rotating shift on weekends for data entry and assist sales gallery for any enquiries related to bookings.
▪ Performs other duties as appropriate.
CANDIDATE PROFILE
• Minimum of one (1) year of experience in administrative, data entry or a related field.
• Proficiency in English (additional language required for certain positions)
• Intermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and Word
• Ability to work under pressure, manage multiple priorities, and be a self-starter.
• Ability to work within tight deadlines and meet targets. Proven ability to work in a team environment and interact with all levels of the organization.
• Excellent organizational and attention to detail skills
#imvwap
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands.
Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true.
Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team.
Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
