Job Description

Job Location: Clermont, FL 34714Join Our Team at Exploria Resorts!
Are you driven by success and ready to seize a lucrative opportunity? We're currently hiring detail-oriented individuals to join our incentive-based collection team. If you have experience in call centers, collections, or a commission driven role and are looking to leverage your skills in a rewarding environment, this role is for you.
What does Exploria Resorts have to offer?  Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!
Position: Call Center - Collection Agent

Compensation:
- $16 per hour plus monthly performance-based incentive and bonuses!!
- New Hire guarantee of $800 performance incentive for the first three full calendar months of employment!
Hours/Shift:
- Monday - Friday (3 days will be an 8 am-5 pm shift, 2 days will be a 9 am-6 pm shift)
- Every other Saturday (If you work on Saturday your day off will be during the week).
- Sundays: Always off
*Subject to change based on business needs
Key Requirements:
- Clear communication skills, both oral and written, to convey information effectively.
- Exceptional customer service abilities, ensuring 100% customer satisfaction.
- Quick and accurate decision-making skills to evaluate alternative courses of action.
- Ability to manage multiple priorities efficiently and adapt to the fast-paced nature of our business.
- Demonstrated ability to influence others positively.
- Professional and friendly demeanor, representing our company values.
- Flexible schedule to accommodate business needs.

Qualifications

Qualifications and Skills:
- Strong communication and negotiation skills.
- Good time management and organizational skills.
- Prior experience working in a call center, or a commission driven role
- Bilingual Spanish is highly preferred.
- Any prior experience in financial services is a plus
- Enthusiastic, energetic, and self-motivated.
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Exploria Resorts Recruitment Form