Big Brand Tire & Service

Call Center Agent

Big Brand Tire & Service  •  $19 - $26/hr  •  Moorpark, CA (Onsite)  •  1 month ago
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Job Description

Inbound Sales Associate - No Cap Commissions

Why this role rocks

You’ll convert inbound demand into booked appointments and revenue. If you love a scoreboard, thrive in a high-tempo environment, and want a fast track into store leadership, this is your lane. Inbound roles focus on converting warm leads quickly and professionally—perfect for competitive sellers.

What you’ll do

  • Convert inbound calls to scheduled appointments—hit weekly conversion, tire sales, and appointment/hour targets.
  • Qualify needs, recommend the right tires/services, present pricing, and overcome objections with confidence.
  • Quote accurately and document in our CRM; follow through on holds and callbacks to close.
  • Partner with 300+ stores across multiple states to fill bays and beat daily goals.
  • Upskill fast—we’ll train you on tire sizing, ratings, and brand positioning so you sell with authority.
  • Bring energy every shift and compete (top reps love the pace and the scoreboard).

What you bring

  • 1+ year in sales, call center, retail, or service (automotive a plus, not required).
  • You’re coachable, competitive, and love closing—comfortable in a goal/metric environment.
  • Clear communicator, fast typer, strong multitasker across tools and tabs.
  • Reliability and flexible availability—our customers call when they need us.

Growth & earnings

  • Real career path: many reps move into Sales/Service Advisor, Assistant Manager, and Store Leadership roles.
  • Structured incentives: transparent targets with hourly + commission/bonuses; we align pay to hitting goals (OTE philosophy).

Benefits & stability

  • Medical, Dental, Vision, Life, HRA
  • 401(k) with company match
  • Paid holidays & vacation
  • 50+ years of growth and a brand customers trust.

About Big Brand Tire & Service

We’re expanding rapidly across the West, pairing world-class service with a performance-driven culture. Join a team that promotes from within and rewards people who love to win.

How to apply: Send your resume and a quick note on your proudest sales win. If you like a fast pace, friendly competition, and clear upside, you’ll fit right in.

Big Brand Tire & Service is an Equal Opportunity Employer.

Big Brand Tire & Service

About Big Brand Tire & Service

Our vision is to be recognized as the best one-stop tire and auto repair provider. We deliver our customers the highest level of satisfaction while investing in the lives of the hardworking, dedicated people who make up our team.

Why Choose Big Brand Tire & Service? Here at Big Brand Tire & Service our goal is to provide complete customer satisfaction. We have been locally owned and operated for over 45 years. We will be here tomorrow and the next year to handle any problems you may have. Our objective is to provide you with great value. Big Brand Tire & Service offers all the "Big Brands"​ for less including but not limited to Bridgestone, Michelin, Firestone, Cooper, Goodyear, and many more.

Big Brand Tire & Service also offers a long list of services including Alignments, Brakes, Oil Changes, Suspension, Custom Lifting or Lowering of your vehicle and much more. We also have a list of FREE Services, FREE Alignment Checks, FREE Flat Repairs, FREE Tire Rotations, and FREE Inspections and FREE Estimates of your vehicle’s needs. We sell and stock what we advertise. No "bait and switch"​ tactics. Shop our competition and see for yourself.

We sincerely appreciate your business. Our families treasure your support of local merchants, which in turn helps our communities prosper.

Industry
Automotive & Mobility
Company Size
201-500 employees
Headquarters
Moorpark, California
Year Founded
1969
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