SharpContra

Call Center Agent

SharpContra  •  Phoenix, AZ (Onsite)  •  1 day ago
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Job Description

At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.



The Call Center Agent manages inbound and outbound calls, providing customer support and ensuring efficient handling of inquiries and service requests.

Key Responsibilities

  • Answer incoming calls and respond to customer inquiries
  • Make outbound calls for follow-ups or outreach
  • Provide accurate information about products, services, or promotions
  • Resolve customer concerns or escalate when necessary
  • Maintain detailed records of customer interactions
  • Follow communication scripts and service standards

Qualifications

  • Strong verbal communication and active listening skills
  • Customer-focused mindset and problem-solving abilities
  • Ability to remain calm under pressure
  • Basic computer and data entry skills
  • Organizational and multitasking abilities
  • Team-oriented and reliable

Additional Information

  • Competitive salary with opportunities for growth and advancement
  • Ongoing training and professional development
  • Supportive and collaborative work environment
  • Opportunities to build valuable skills in customer relations and business operations
  • Stable, full-time position within a growing company
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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