Hybrid Training Fully Remote
$18–$20/hour
Full-Time | Monday–Friday | 8:00 AM–4:30 PM
A Women's Health practice in Cobb County looking for a compassionate, organized, and dependable Call Center Representative to serve as the first point of contact for patients while supporting a growing women's health team.
This role begins with 3 months of onsite training at the West Cobb location before transitioning to fully remote work.
Manage a high volume of incoming patient calls with professionalism and empathy
Respond to patient emails and Klara messages promptly
Support scheduling and patient inquiries
Assist with fax management and documentation
Collaborate with internal teams regarding insurance and patient questions
Deliver an exceptional patient experience every day
Experience in a call center, medical office, or customer service environment preferred
Familiarity with healthcare systems such as ModMed/EMA preferred
Experience with Availity, Cigna, and UHC portals a plus
Strong communication and multitasking skills
Self-motivated with the ability to work independently from home
Reliable high-speed internet and dedicated workspace
Fully remote after training
Supportive healthcare team environment
Consistent weekday schedule
Meaningful work helping patients every day
If qualified, email UPDATED resume to Ellen.Watson@averypartners.com
Established in 2004, Avery Partners was founded by industry veterans. The company owns and operates healthcare services companies in seventeen states. Our goal is to exceed expectations, improve quality of care and help our clients control cost and increase revenues. We have two divisions, “Healthcare Business Services” and a “Healthcare Provider Division”. Business Services offers Consulting, Outsourcing and Staffing to Healthcare Providers while our Provider Division focuses on elder care consisting of Skilled Nursing, Therapy and Home Health.
We are made up of Doctors, Nurses and Therapists as well as Revenue Cycle experts, Front and Back Office Specialists and a management team with over 100 years’ experience in operating healthcare organizations. We are truly unique providers in the Healthcare market. We have experience with the challenges healthcare providers face. Our business services group provides our clients with a competitive advantage based on our ability to always have the needed resources on time and on budget.
