Job Description

Key Job Responsibilities Include:

• Daily cake and dessert production: decorate and finish standard cakes, cupcakes, and seasonal items according to production plans, recipes, and presentation standards to maintain in-stock conditions.
• Merchandising and product handling: package, label, price, and date-code product; stock and rotate display cases using FIFO; maintain attractive displays and complete required signage (including allergens where applicable).
• Food safety and quality: follow safe food handling and temperature controls; prevent cross-contamination; complete cleaning and sanitation of tools/equipment/work areas; monitor product quality, freshness, and shrink and report concerns.

• Resolve customer concerns promptly and effectively.

Education, Experience, and Other Requirements:

• Grade 12 diploma/GED preferred. Completion of a bakery, pastry, or cake decorating program is an asset.
• 1+ year of cake decorating experience in a retail bakery, bakery kiosk, or commercial kitchen preferred (an equivalent combination of training and experience may be considered). Experience producing custom celebration cakes and working to deadlines is an asset.

Personal Attributes:

• Strong Customer‑Service Orientation

• Highly Motivated & Results‑Oriented

• Honest, Trustworthy & Ethical

• Strong Interpersonal & Communication Skills

• We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.

  We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

• What we offer:

• A competitive Compensation and Benefit Package: Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental. and an employer-contributed pension plan, matched at 6% of salary.

• Inclusive Work Environment At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

• Professional Development We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

• Additional Offerings Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), Team Member Fitness Rebate of up to $100 per year towards health/fitness purchases – Heritage Co-op values Team Members’ wellbeing.

  At Heritage Co-op, we strive to be an employer of choice by creating a culture our Team Members want to be a part of and supporting a healthy work-life balance.

  About Us

  Heritage Co‐op 1997 Ltd. is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business, being member-owned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work, and help grow the economy right here.