Job Description

1

About the role

We are seeking a values-driven and dedicated Assistant CSC Team Leader to join our team at Cairns Corps! You will be responsible to assist with the operation and administration of the Cairns Street Chaplains Limited Services. Additionally, you will support activities aligned with the strategic direction consistent with the mission and values of TSA.

Reporting to the Team Leader, this is a permanent part-time position, 4 hours per week, based in Cairns, QLD.

You will successfully

• Assist the Team Leader and support with street outreach program (including overnight program), assisting with management of volunteers
• Greet community members and provide rest and recovery assistance, offering referral pathways as needed
• Advance TSA’s reputation in the community by supporting the seamless provision of client-focused care and services
• Provide high standard of customer service to all stakeholders and participate in continuous improvement processes for service delivery
• Serve as an on-call Team Leader and oversee volunteer engagement when required
• Actively participate as a team member while supporting the achievement of organisational strategies
• Assist Team Leader to ensure vehicle and equipment is clean, fully stocked with supplies, garaged and available as required; report any issues
• Ensure incident reports are completed in accordance with procedure, maintain the database and generate weekly statistical reports
• Support leadership by participating in professional development

You will have

• Certificate IV in Administration, Community Services and/or equivalent relevant experience is highly desired
• Experience in a similar role and/or within the community services sector
• Employment history with a not-for-profit organisation (desirable)
• Intermediate computer skills with the ability to use Word, Excel, Outlook and Powerpoint
• A Working with Children (Blue Card) is required
• A current and valid Driver’s Licence
• A valid First Aid Certificate
• Willing to be flexible with work hours and days, including overnight shifts

What we offer

• As a registered NFP we offer our eligible employees real and meaningful benefits such as;
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration