Job Description

Responsible for the redemption and sale of table game chips, marketing redemptions, ticket in-ticket out redemptions and other cash transactions.

• Responsible for various cash transactions and answering customer questions in a courteous and professional manner

• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift

• Keeps cash drawer balanced, impressed, and ensures all casino funds are secured when not in use

• Verifies and documents personal identification information for checks and cash advance transactions

• Complies with all company standard operating procedures, gaming regulations, and federal regulations, including Title 31 compliance

• Exemplifies our core values, family style service, our mission and vision

• Exemplifies our DEI (diversity, equity, inclusion) culture

• Performs other job-related duties as assigned

• Previous cashier or banking experience preferred
• Must be able to obtain a valid state gaming license
• Ability to communicate all events, promotional activities and facilities available to guest
• Always maintain a fun and friendly attitude and provide for a safe and clean work environment
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Work may be performed in an area, which may be unusually noisy and crowded

• Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high

• Normal sense of smell, touch, sound and vision range

• Eye/hand coordination and manual dexterity

• Work area is subject to variable temperatures

• May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.