Job Description

Responsibilities:

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Adhere to all policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Calculate totals for customer chips and pay out cash for chips collected
• Provide even exchange of cash and exchanges of receipts for cash
• Make direct contact, either by phone or face-to-face, with customers when taking credit applications
• Make direct contact with banks and consumer credit reporting agencies, casino credit reporting agencies, as well as other casinos to obtain and document patron casino credit information
• Review mail-in markers payments, return check logs and return maker logs
• Suspend customers with return checks
• Ensure the cash drawer is balanced at all times and make exchanges with the vault when necessary
• Keep an updated and accurate report of the cash and chips received and distributed
• Operate credit card processing equipment, coin sorting and wrapping machines, and other cashier equipment
• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
• Perform other duties as assigned

Compensation:

• Target Salary: $25.82/hr.

Additional Benefits:

• $7 Daily Employee Parking Garage

Physical Demands & Work Environment:

• Regularly required to see, talk, hear, walk, and stand
• Frequently required to use hands to handle, feel, and reach
• Occasionally required to sit or stoop
• Must occasionally lift and or move up to 30 pounds
• Required visual acuity to perform close-up activities, peripheral oversight, and distinguish color
• The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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