Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Quickly and accurately makes change, cashes checks, and processes fills.
• Writes receipts for pay outs and other documents. Accesses and enters information on a computer.
• Greets patrons and offers efficient, timely customer service during all window transactions.
• Uses current technology to obtain customer credit information, field incoming calls, and coordinate work with fellow employees.
• Maintains bank balance, keeps work area clean and supplies stocked.
• Completes any required paperwork accurately and efficiently.
• Customer facing transactions such as:
  • Fronting Money, and Safekeeping transactions
  • Currency exchanges
  • Cashing checks
  • Credit card cash advances
  • Ticket related transactions

• Balances specific assigned areas with accuracy.
• Adheres to all Internal Controls, Standard Operating Procedures, Virginia Lottery regulations, and AML/Title 31 regulations.
• Cleans and sanitizes work and public spaces.
• Other duties as assigned.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• High School diploma or equivalent required.
• Prior cashier or teller experience preferred.
• Good arithmetic skills preferred.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses/certifications per Federal law, State law, and Virginia Lottery.

• Must successfully pass background check.
• Must maintain strict confidentiality relative to financial data and casino policies.
• Must successfully pass drug screening.
• Must be well-groomed and in appropriate uniform with appropriate license visible at all times.
• Must be twenty-one (21) years of age.

KNOWLEDGE OF:

• Computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
• Basic math skills.
• 10-Key calculator.
• Prior cashier or teller experience strongly preferred.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.
• Work in an environment subject to varying crowds and noise levels depending on guest volume.
• Communicate effectively with outside contacts and all levels of team members.
• Review, comprehend, analyze, and assimilate reports and information generated on/by computers and other necessary documentation.
• Obtain and maintain all appropriate licenses/certifications per Federal, State, and Gaming regulations.
• Balance bank at end of shift.
• Identify and accurately cash different denominations of cash currency, checks, etc.
• Stand for 100% of a shift in a noisy environment.
• Lift based on assigned areas.
• Push/Pull a cash cart weighing approximately 255lbs a minimum of 49 feet.