Job Description

Cafe Supervisor, Atrium Cafe at The Department at Hudson's

Department: The Department 800431

Employment Type: Full Time

Location: The Department

Reporting To: Rebecca Dybowski

Atrium Café at Hudson’s via Continental Services is looking for a standout Full-Time Café Supervisor who wants to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We’re especially looking for someone who thrives while collaborating, loves building relationships, and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves while leading a team who delights guests every meal, every day.

Atrium Café at Hudson’s, Café Supervisor is a valuable member of our team who:

· Leads a café team of baristas and food runners

· Has advanced knowledge of coffee/tea culture with consistent delivery

· Acts as a brand ambassador embodying our core values and guiding principle

· Is comfortable working in a fast-paced setting

· Is interested in growing within a dynamic team

· Is committed to excellence

· Works best in a creative, collaborative environment

Key Responsibilities

The Café Supervisor is responsible for supervising daily operations and providing leadership with clear direction to associates.

DAILY OPERATIONS
· Able to assist in crafting a range of hot and cold beverages, such as espresso drinks, teas, and specialty items, according to recipes and customer preferences
· Responsible for end-of-day deposits and counting of drawers
· Maintain proper staffing levels daily in tandem with recruiting and training employees as applicable
· Set the example for excellence customer service
· Work closely with Culinary team on food quality and presentation
· Monitor stock levels of supplies and communicate with management on ordering needs

Skills, Knowledge & Expertise

· A minimum of 2 years working in a leadership role in the food service industry
· 2 years of barista experience recommended
· Serv-Safe certification strongly preferred
· Willingness to continue learning about coffee & tea culture, with frequent trainings for advancement
· Available early mornings with flexibility for nights, weekends and holidays
· Respond to customer needs through clear and pleasant communication
· Previous experience with Toast system or POS system is highly preferred
· Proven experience in high-volume, high-end hospitality environments

#IND102
#ZCRS
#LI-ALB1

About Continental

The Great Lakes Food & Beverage Leader

Founded in 1989, Continental has grown from an office coffee and vending specialist to consistently ranking as one of the top events and contract dining and refreshment providers in the nation.

Guided by industry leaders and powered by the largest collection of culinary talent in the Midwest, our award-winning team has a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services.

Our singular mission is to delight our guests, every meal, every day.

It’s no secret that food brings us together. A cup of coffee is a chance to meet someone new. A meal is an opportunity to collaborate. At Continental, developing experiences that connect people is at the heart of everything we do.

Discover first-hand the passion of a full-service team committed to your vision and customizing services to support it.

Micro-Markets • Food Delivery • Full-Service Dining • Innovative Vending • Office Coffee & Water • Pantry Services • Barista Bars • Catering • Premier Events

Looking to grow your career on your terms? Get to know us more.

We Are Curious.

Bold, original thinking, and an innate curiosity for what’s new and next drives us to shake things up and create remarkable experiences.

We Dream Big.

We embrace the unknown and adventures big and small, individually and collectively. By being proactive and continuously striving for more, we continue to grow personally and professionally. And we’re not afraid to dig into a challenge.

We Champion Each Other.

Collaboration, teamwork, and trust aren’t just buzzwords to us—they truly define our culture.

We do more than just dish up great meals. Continental creates memorable experiences every day at our markets, corporate cafés, premier events and more. If hospitality is in your DNA, if you’re passionate about making difference, if you’re eager to roll up your sleeves and be part of a team, we’re looking for you.

Industry

Unknown

Company Size

201-500 employees

Headquarters

Troy, Michigan

Year Founded

1989

Website

continentalserves.com

Social Media