Job Description

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support, and the strategy to make it happen.

We’re a well-respected not-for-profit that’s been serving society’s most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we’re extending our reach and impact even further.

As a Cafe Shift Lead, you’ll be key to our mission to enrich lives and strengthen communities. Be welcomed into a compassionate, respectful and purpose-driven community where we don’t just talk about values - we live them.

Your opportunity

Casual, Hills Location

Based at our Hills Location, you will lead café operations and ensure the café delivers an excellent, warm, safe and welcoming experience for residents, visitors, and staff. You will oversee food quality, hygiene standards, customer service and assist in mentoring the café team.

With integrity and resilience, you will:

• Lead and support café team shifts to maintain high service and quality standards
• Hands‑on café skills, including barista and front‑of‑house service
• Ensure compliance with food safety, hygiene protocols and café procedures
• Provide exceptional customer service, creating a friendly atmosphere for residents, visitors and staff
• Assist with online ordering, stock management, cleaning schedules, and maintaining café equipment
• Uphold organisational values and support continuous improvement of café operations

What you’ll bring

• Proven experience in hospitality / café / food service leadership roles
• Strong communication, organisational and teamwork skills
• Knowledge of food safety standards and hygiene procedures
• A people-focused approach, especially engaging with older residents with respect, empathy and professionalism
• Ability to work independently and lead a team
• Desirable but not essential:
• Relevant qualifications in hospitality or food service
• Experience in aged care or retirement living setting
• Driver's licence preferred

Why Anglicare Sydney?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Flexible work options to get the most out of work and life
• Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free.
• Spend up to $2,650 on accommodation, meals, and entertainment also tax free with salary packaging.
• Ongoing professional development and leadership training to advance your career
• Exclusive discounts to over 400 retailers
• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career that means more?

To apply for this role, please click the ‘Apply’ button. All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Application Close Date: August 22, 2026