Job Description

Here at Veneziano Coffee Roasters, we’re a team of coffee professionals obsessed with discovering the next best thing in coffee and sharing it with our customers and coffee lovers alike.

We’re leaders in our field, and that’s down to the people we hire. The Veneziano type is entrepreneurial at heart, inspired, driven and all working towards a common goal of pushing coffee boundaries.

Veneziano Coffee Roasters is a B Corporation and a certified carbon-neutral organisation. To us, this is about using business as a force for good. That means implementing sustainable and socially responsible practices today to ensure future generations can enjoy coffee for years to com

What's the opportunity?

We are currently seeking a Café Manager to join Veneziano Coffee Roasters (VCR) Surry Hills.

This role is responsible for leading the overall operations and performance of the Veneziano Café. The Café Manager is a 'hands-on' position and requires you to be a motivator and mentor to our Surry Hills Café team, furthering the performance and developing the talent of the Veneziano Coffee Roasters family.

Key Responsibilities include:

• Operations - Maintain the Cafe to a high standard of service and presentation.
• Outstanding Service - Promote service excellence and uphold service standards within the Café at all times.
• Leadership - Provide clear development plans for each Cafe employee, promoting retention and employee growth.
• Cost Control - Full accountability for all profit and loss results.
• Local Area Marketing (LAM) & Business Development - Develop and execute a local business development plan.
• Coffee Promotion - Develop market leading coffee program.

What are we looking for?

We are looking for a hospitality professional with a proven track record of leading a team of people. You must have a fun personality, a hard-working attitude and impeccable attention to detail. You will have a passion for showcasing the best coffee and hospitality experience and enjoy working in a fast-paced environment.

• Prior management experience in the hospitality industry within leading hospitality establishments.
• Experience writing and costing rosters and analysing financial reports.
• Success in implementing business development initiatives to drive Café performance.
• Prior experience motivating, mentoring, and developing high performing talent.
• Proven experience translating brand standards into operational action.

What's in it for you?

You'll be working within a team, passionate about the evolution of coffee and how it elevates the everyday lives of our growers, customers, and our people.

• Unique coffee business with large scale resources;
• Strong values and people-first culture with industry-leading employee engagement rates;
• Learn everything about specialty coffee – join a roaster market leader;
• Work with national and international competition coffee champions;
• Fun, team culture with flexibility and work/life balance;
• Join in our focus on sustainability and wellbeing;
• Quarterly and EOY staff appreciation program;
• Employee Wellbeing program including access for yourself and family to our Employee Assistance Program;
• Leave benefits including paid Volunteer Time Off and our Paid Parental Leave Program;
• For the right candidate the opportunity to develop and advance.

So, if you aspire to achieve great things in your every day, and where no two days are the same, then this is role is for you.

To apply, submit your resume and cover letter. We are shortlisting as as they come in, so don't wait!