Job Description

About Us

At ButterBoy, we're all about pushing the boundaries of flavour with our signature cookies, freshly baked on-site and served with a smile. We’re not just known for making some of Sydney’s best cookies — we’re proud to create an unforgettable experience for every customer. Our team is the heart and soul of that experience — a diverse and passionate group that genuinely loves what we do and shares that enthusiasm with our customers.

The Role: Store Manager (Brookvale)

You’ll be at the heart of our Brookvale store, leading a team, owning the vibe, and making sure everything runs like a dream. From sales and staffing to quality control and community engagement— this is a fun and dynamic role.

What You'll Be Doing

• Lead the Team: Motivate, support, and coach the FOH and Barista staff to deliver great customer service, top-quality coffee and cookies, and brand standards.
• Drive Sales: Collaborate with the Retail Manager to smash sales targets, run creative promos, and boost revenue.
• Run the Show: Manage daily store operations, stock levels, and staffing with efficiency and precision.
• Champion Quality: Work closely with our bakery and barista team to maintain product consistency and freshness.
• Customer Service: Create memorable experiences that keep our customers coming back for more.
• Foster Culture: Build a fun, inclusive, and high-performing team environment that reflects the Butterboy brand.
• Stay Compliant: Oversee WHS and food safety procedures—because safety is sweet, too.

What We’re Looking For

• Proven leadership experience in retail, hospitality, or food service (bakery or café experience a big plus!).
• At least 2 years of barista experience, including confidence in latte art, dialling in espresso and filter coffee and making specialty drinks.
• Strong organisational and people management skills.
• Confidence with numbers—experience managing sales targets, budgets, and wage control.
• Passion for great customer service and an eye for detail.
• A collaborative, can-do attitude and a love for fast-paced environments.
• Availability for a mix of weekdays, weekends, and public holidays.

Why Join ButterBoy?

• Competitive Salary
• Fun Perks: Staff discounts, free food and drinks, and good vibes always.
• Room to Grow: We're expanding fast, and we love to promote from within.
• Creative Culture: Work in an innovative space where ideas (and cookies) are always welcome.
• Flexible Opportunities: Whether you're seeking a stable full-time role or want something more dynamic, we’ve got options.

How to Apply

Please send through your resume and a cover letter telling us why you’re the perfect fit.

Check us out on Instagram: @butterboybake

Visit our website: www.butterboy.com.au

Job Types: Full-time, Permanent

Location: 174 Harbord Road, Brookvale NSW 2100

Salary: $70,000 – $75,000